Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.
Most jobs run smoothly with attentive staff and strong water damage restoration results, but a pattern of incomplete work, ghosting, and deposit disputes appears in older reviews. Safety concerns from one tenant about technician conduct stand out as a serious red flag among otherwise positive restoration feedback.
Recent jobs show Alberto and the team delivering full scope work with advance notice and fair pricing. The one-star reviews span years with complaints of unfinished projects, disappearing contractors, and unapproved cost additions. Water damage and roof replacement experience is solid when jobs complete as promised.
Most customers praise Tom and his team for honest work and quick response times, with some relationships spanning over 25 years. Two older reviews cite rudeness, though recent work is consistently described as professional and fairly priced.
Best Way Roofing has earned strong marks for reliability and speed. Reviewers consistently mention same-day responsiveness, crews arriving early and finishing complete jobs before dark, and meticulous cleanup afterward. Staff like Courtland, Luis, Philip P., and Cesar are named for professionalism and clear communication. Storm damage claims get managed end-to-end, with staff helping coordinate insurance paperwork. Pricing is described as reasonable and transparent. The company handles mixed-scope projects (roof, gutters, siding, chimney work) on older and newer homes alike, with neighbors sometimes asking about the work once finished.
Jason, Kevin Chen, Joe, Jeremy, and the DG crew earn consistent praise for treating customers like a priority and backing every promise. Jobs finish fast (often one day), sites are spotless afterward, and staff navigate insurance claims with care-several reviewers mention saving money through claim coordination and financing options. Named team members handle everything from initial inspection to warranty follow-ups with respect and honesty. Skylights, vent seals, plywood, gutters, and commercial builds all came back flawless. The owner shows up on jobs, checks in during waits, and will revisit after install to fix touch-ups.
Last updated 2026-09-25