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Armor Shield Exteriors

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 178 Google reviews · How we rank ›

4.7(178) 75 low data composite score See reviews on Google ✓ Google-verified
24/7 Emergency RoofingRoof Inspection & Insurance ClaimsGutters & Siding
Armor Shield Exteriors
Services
24/7 Emergency Roofing, Roof Inspection & Insurance Claims, Gutters & Siding
Reviews
178

What recent reviews say

Armor Shield delivers sharp installation work when active on a job, with crews known for speed, cleanliness, and keeping owners in the loop. The core problem: post-job accountability collapses. Multiple owners waited weeks or months for callbacks on leaks after roof replacement, eventually hiring competitors. One client waited over a year after the company cashed an $11,000 insurance check, the house leaked throughout, and the owner reported zero response to refund requests.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive communication on roof installs
  • professional installation crews
  • clean jobsites and thorough cleanup
  • insurance claim handling
Watch-outs
  • took payment, never finished job
  • ignored callbacks after job completion
  • no warranty follow-up on leaks
  • unresponsive to repair requests
skilled-workmanshipclean-jobsiteresponsive-communicationleaks-after-repairmissed-deadlinesno-show
Best for: Homeowners seeking insurance claim management and hands-on installation supervision.
Think twice if: You may want to withhold final payment until repairs are verified complete, given reports of unpaid subcontractors and unresponsive post-job communication on leak callbacks.

Strengths

  • Fast, clean installation
  • Dave Usdan's insurance navigation
  • professional crews

Worth knowing

  • Dave Usdan named as insurance liaison and communicator (praised in multiple reviews)
  • Installation crew leads (Brian as site manager, Jim as project manager, Lawrence as account lead) praised for courtesy and professionalism
  • One roof installation completed in 1 day
  • Crew arrives at 6:45 AM typical start time
  • Multiple roof leaks reported within 1-2 years of installation; company did not respond to owner callbacks
  • Subcontractor reported non-payment for work completed July 2024

What reviews say by service

Roof Replacement & Installation
Praised for professional, fast, clean work on installs; criticized for unresponsive post-job leak repairs and warranty support.
Roof Repair
Owners reported ignored callbacks and weeks of non-response when requesting leak repairs on prior installations.
Roof Inspection & Insurance Claims
Owners noted company was responsive and engaged during insurance claim intake; non-responsive afterward.

How it compares

  • Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 80
Review volume 98
Review recency 52
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
2
3
3
2
0
1
10

Common questions

Do they respond to emergency calls outside normal hours?
The business publishes 7-day hours, but recent reviews do not describe actual 24/7 response or emergency turnaround.
What happened to roofs installed by Armor Shield?
Several owners reported leaks within 1-2 years of installation; when they called for repairs, the company did not return their calls.
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Last updated 2026-08-26