26 low data
AM Construction
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Repair
Bartlett Brainard Products Co.
Metal RoofingRoof RepairFlat & Commercial RoofingGutters & Siding
- Services
- Metal Roofing, Roof Repair, Flat & Commercial Roofing
- Reviews
- 40
What recent reviews say
Bartlett Brainard handles roofing, siding, gutters, windows, and doors across West Hartford homes. Most reviewers praise the named staff-Cathy, Josh, and Karen-for responsiveness, careful estimates, and crews that leave homes spotless. Roof and window projects draw consistent five-star comments on craftsmanship and insurance coordination. Three negative reviews cite arrogant sales pitches, reluctance to bid smaller jobs, and broken promises to follow up on simple repairs, suggesting the team may deprioritize work below a certain job size.
Praised for
- professional crew
- attention to detail
- responsive staff (Cathy, Josh, Karen)
- clean jobsite
- honest and reliable
Watch-outs
- dismissive of small jobs
- pushy sales approach
- failed follow-up on repair inquiry
skilled-workmanshipclean-jobsiteresponsive-communicationpunctualfair-pricingpushy-salespoor-communication
Best for: Homeowners planning multi-trade exterior projects (roof, siding, windows, gutters) in West Hartford.
Think twice if: Your job is small or repair-only; the team may deprioritize it or push you toward a larger purchase instead.
Strengths
- named project managers (Cathy, Josh, Karen) guide jobs start to finish
- in-house crews, no subcontractors
- insurance claim coordination
Worth knowing
- Named staff: Cathy (design/insurance), Josh (roofing/door estimates), Karen (project coordination, siding repairs); Dennis (siding removal/replacement)
- In-house crews, no subcontractors
- Roof projects include tile/material selection guidance and insurance coordination
- Crews conduct final walkthrough cleanup and yard restoration (moving decorations, removing debris)
What reviews say by service
- Roof Repair
- Quick response and quality work on patio roof, soffit, and fascia repairs; attention to detail praised.
- Roof Replacement & Installation
- Multiple reviewers highlight professional guidance from Josh on material/tile selection and seamless project flow from start to finish.
- Gutters & Siding
- Gutter reinstallation and siding repair handled as part of multi-trade exterior projects; clean, honest work.
- Roof Inspection & Insurance Claims
- Cathy and Josh help navigate insurance claims; customers report reduced stress and timely coordination throughout process.
How it compares
- Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
- Has more Google reviews than 83% of the businesses in this directory.
How we scored this
Our Rubric Star rating 80
Review volume 70
Review recency 67
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
37
4
0
3
0
2
1
1
2
Common questions
- Do you handle roofs without replacing windows or siding?
- Yes. Roof repair and replacement are separate services, though many customers bundle projects. Note: some reviewers report the team may be less responsive to small, single-trade jobs.
- Will Bartlett Brainard help with insurance claims?
- Yes. Cathy and Josh coordinate with insurance companies and help guide customers through the claim process, according to roof replacement reviews.
- Do you use subcontractors?
- No. The business states (per review) that they employ in-house crews and do not use subcontractors.
Similar roofing contractors nearby
80
Finestra Windows & Installation
4.7(59)✓ Google-verifiedPublishes prices
Most reviewers report smooth window replacements from start to finish, praising the installation crew's speed and professionalism. Named staff like Louis, Danny, Howie, and others earned consistent compliments for courtesy and skill. The main friction point: older homes sometimes need extra insulation work that reviewers felt should have been flagged upfront, and one customer faced slow estimate communication.
Metal RoofingGutters & Siding
92
J.T. Burke & Sons
4.9(447)✓ Google-verified
J.T. Burke & Sons handles multi-trade exterior work (roofing, siding, gutters, windows, doors) with consistent energy. Reviewers praise the family's hands-on oversight-John and Shawn appear at walk-throughs and respond fast to questions. Crews work long days, clean each evening, and catch problems before customers do (like misfit doors or damaged framing on older homes). One senior couple facing an ice dam described getting called back within 24 hours to confirm satisfaction. Named crew members and project managers keep communication tight throughout jobs. The Burkes specify upgrades like full-roof ice-and-water shields and oversized drip edges. Financing options are available. One reviewer noted nails scattered around the property after siding work, but the company addressed it when flagged. Multiple reviewers compared them favorably to other contractors they've hired.
Roof Replacement & InstallationRoof RepairGutters & Siding