26 low data
AM Construction
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Repair
Bartlett Brainard Products Co.
Roof RepairRoof Replacement & InstallationGutters & SidingRoof Inspection & Insurance Claims24/7 Emergency Roofing
- Location
- West Hartford
- Services
- Roof Repair, Roof Replacement & Installation, Gutters & Siding
- Reviews
- 42
- Ranking
- #245 in Roof Repair
- Best for
- homeowners wanting long-term relationships and someone who remembers past work
Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
What recent reviews say
Bartlett Brainard earns trust through consistent professionalism, quick response times, and a commitment to quality that extends even to hidden work. Staff like Cathy, Josh, and Karen are well-known repeat contacts who guide clients through decisions without pushy sales tactics. Roofing, windows, siding, and decking jobs show careful attention to materials and structural integrity. Crews keep job sites clean and respect homeowner property. The rare sour interaction involves a sales consultation that felt more interested in a large contract than solving a smaller repair problem, with weak follow-up afterward.
Praised for
- responsive customer service and quick turnarounds
- remembers past clients and stands behind work
- high quality materials and skilled craftsmanship
- clean, organized job sites
- direct staff (Cathy, Josh, Karen) are knowledgeable and professional
Watch-outs
- arrogant sales approach on some quotes
- follow-up delays on repair assessments
- pressure to upsell rather than address actual need
skilled-workmanshipresponsive-communicationhonors-warrantyclean-jobsitepunctualfair-pricing
Best for: homeowners wanting long-term relationships and someone who remembers past work
Think twice if: you need a quick repair quote and want to avoid high-pressure sales suggestions for larger jobs
Where this business shines
- family-owned with stable, experienced crew
- no subcontractors-direct employee installation
- high-quality materials and hidden-work integrity
- named account managers (Cathy, Josh, Karen) for continuity
Worth knowing
- Cathy, Josh, Karen are named staff who handle estimates and follow-up
- crew uses Wolf composite decking on deck projects
- in-house installation with no subcontractors
- immediate follow-up on issues (one problem resolved in under an hour)
- staff trained to protect homeowner property during work (move decorations, etc.)
- town building inspector approval cited on structural work
What reviews say by service
- Roof Replacement & Installation
- careful material choices, attention to hidden structural work, clean-up and professional crew praised repeatedly
- Roof Repair
- fast response and quick fixes; one complaint of delayed follow-up after inspection
- Gutters & Siding
- included in multi-service jobs with no separate complaints; reinstallation on structural work praised
- Roof Inspection & Insurance Claims
- Cathy named for assisting with insurance claims and answering questions throughout process
- 24/7 Emergency Roofing
- one review mentions quick response to urgent roof fix; limited detail on emergency service availability
How it compares
- Rated 4.7 against a 4.77 average across the 687 gutters & siding businesses listed here.
- Has more Google reviews than 84% of the businesses in this directory.
What earned this score?
Our Rubric Star rating 80
Review volume 71
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30
Rating breakdown
5
39
4
0
3
0
2
1
1
2
Common questions
- How quickly can you send someone out to look at a problem?
- Same-day visits are possible for urgent issues, based on reviewer experience with both window repairs and roof fixes.
- Can someone help me with my insurance claim?
- Yes. Cathy is named in reviews as assisting clients through insurance company communication for roof replacements.
- Do you hire subcontractors for installation work?
- No. The business employs its own crew directly and does not use subcontractors, according to multiple reviews.
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Most customers praise Finestra for fast, professional window installations at competitive prices. Louis, Danny, Wynter, and the installation teams are consistently named as courteous and efficient. However, one reviewer had disappointing pre-sale communication and delayed estimate follow-up, and another found drafts after installation that staff declined to address with insulation, requiring the homeowner to fix it themselves.
Roof RepairRoof Replacement & InstallationGutters & Siding
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J.T. Burke & Sons
4.9(455)✓ Google-verified
Reviewers describe a reliably coordinated operation where crews arrive promptly, work efficiently through each day, and leave sites clean every evening. Projects like full siding jobs finish on schedule and on budget; roofing replacements resolve long-standing water damage. Staff named include John, Sean, Patrick, and Orlando, each handling their role with evident pride and attention to detail. Communication stands out as consistent, with project managers reachable for questions and willing to address issues like missed nails within days. Homeowners report that higher prices than competitors are justified by quality work, hands-on oversight, and financing options. No structural complaints surface; one minor issue (nails at job end) was resolved promptly after being flagged.
Gutters & SidingRoof RepairMetal Roofing