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Brown Roofing

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 1,086 Google reviews · How we rank ›

4.9(1086) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Roof Inspection & Insurance Claims24/7 Emergency RoofingFlat & Commercial RoofingRoof RepairMetal RoofingRoof Replacement & InstallationGutters & Siding
Brown Roofing
Services
Roof Inspection & Insurance Claims, 24/7 Emergency Roofing, Flat & Commercial Roofing
Reviews
1086

What recent reviews say

Brown Roofing's strength lies in consistent execution and transparent project management. Crews arrive on schedule, explain work clearly, and leave properties spotless. Technicians like Dave, Mike, and Luis earn specific praise for professionalism and craftsmanship across roofing, chimney, and gutter work.

However, service speed has slipped: one homeowner waited nine days for a callback, then faced three weeks to resolve a roof leak in multiple visits. Another reviewer flagged dismissive treatment on a modest gable vent job. These growth-stage friction points matter for customers weighing responsiveness against Brown's proven track record and broad service range.

Praised for
  • reliable crew and communication
  • thorough estimate and planning
  • clean jobsite and attention to detail
  • skilled technicians (Dave, Mike, Luis, Noel, Kendrick named)
Watch-outs
  • slower response time as company grows
  • recurring roof leaks on complex repairs
  • dismissive sales approach on smaller jobs
punctualskilled-workmanshipclean-jobsiteresponsive-communicationfair-pricinglicensed-insured
Best for: homeowners valuing detailed estimates, professional crews, and clean project execution for roofing and gutter work.
Think twice if: response time has lengthened as the company grew; some customers report multi-week waits for callbacks and leak follow-ups.

Strengths

  • on-time crews and transparent scheduling
  • spotless jobsite cleanup with magnetic nail sweeps
  • named, skilled technicians (Dave, Mike, Luis, Kendrick, Noel)
  • broad service menu from roofing to windows and skylights

Worth knowing

  • Dave McCulloch, Mike, Luis (chimney specialist), Noel, Kendrick, and Danny Q are named field and sales staff praised for professionalism
  • one project: roof with four lines, new skylights completed in one day
  • roof cleaning includes magnetic nail sweeps of driveways; flower beds raked
  • field supervisor conducts walkthrough and photo documentation during projects
  • one homeowner experienced recurring leaks (three incidents over seven years) requiring multiple service calls
  • sales approach prioritizes value materials to keep costs lower

What reviews say by service

Roof Replacement & Installation
crews punctual, knowledgeable, professional; complex four-line roof and large 5000-square-foot jobs completed on schedule with excellent cleanup.
Roof Repair
skilled service department response but waits have grown; one customer reported nine-day callback and three-week resolution cycle for recurring leaks.
Gutters & Siding
professionals praised for installation and service follow-up; one dismissive sales interaction on a smaller gable vent job.
Metal Roofing
offered and listed on website; no specific review detail.
Flat & Commercial Roofing
offered and listed on website; no specific review detail.
Roof Inspection & Insurance Claims
listed on website as Insurance Inspections; no specific review detail.

How it compares

  • Rated 4.9 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
999
4
55
3
8
2
6
1
18

Common questions

Does Brown Roofing clean up after the job?
Yes. Crews use magnets to sweep nails from driveways, blow areas clean, and rake flower beds. Reviewers regularly note jobsites left spotless.
Who is the estimator and what should I expect?
Estimators like Danny Q walk the roof thoroughly, provide written quotes, answer follow-up questions, and adjust estimates as needed. Process is explained step by step.
How quickly can Brown Roofing get to my property after I call?
Response varies. Recent reviews show callbacks within one week for routine requests, though repair callbacks have taken longer as the company grows (one customer reported nine days in 2024).
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Bright Brothers of the Valley

4.9(143)✓ Google-verified

Reviewers experience consistent professionalism and punctuality across multiple service types. Staff explain work clearly, answer questions before and after jobs, and check in to confirm satisfaction. Austin Miller and crew members like Nizier and Jay are named repeatedly for roof work and soft washing. Before and after photos are sent, moss treatment shows visible results within weeks, and damage to landscaping is actively avoided. Services range beyond roofing: permanent outdoor lighting installations, soft washing of homes and solar panels, glass sunroom cleaning, and patio work all draw five-star feedback. Pricing is noted as fair for the quality delivered. The business operates 7 days and serves Roxbury, Bridgewater, Watertown, Oakville, Newtown, Southbury, Woodbury, and New Milford.

Roof RepairGutters & Siding
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Last updated 2026-08-26