Nine five-star reviews highlight fast, leak-free work on commercial and flat roofs. Reviewers name Vincent for going out of his way with questions; the company coordinates with insurers to manage costs and delivers results efficiently.
Based on limited recent reviews, so treat this as low-confidence.
All 70 reviews rate Classic Metal Roofs five stars except one four-star review. Owners consistently praise their responsiveness, transparent pricing, and metalwork skill. The company turns down jobs it can't do well, and their website provides clear project information and portfolio detail. No substantive complaints appear in the review base.
One five-star review from five years ago describes a fantastic experience with extremely professional service. Limited review evidence prevents broader conclusions about consistency or typical outcomes.
Artisan completes roof and gutter jobs in one day with meticulous site cleanup and attentive project managers like Brandon and Liam. Most reviews highlight fast turnaround and professional crews. However, recent disputes center on material substitutions (OSB sold as plywood, ridge vent omitted without notice) and significant markup on supplies, with customer service slow to resolve concerns or provide transparency on pricing. The company holds GAF Master Elite and Owens Corning certifications and serves multiple Connecticut counties. Strong praise for handling insurance claims and storm damage work. Named staff (Tim in sales, Ryan in customer service, Brandon and DJ as project managers) feature in reviews, though communication breakdowns between sales commitments and job-day execution are a recurring friction point.
Last updated 2026-08-26