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Enterprise Home Improvement

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 86 Google reviews · How we rank ›

4.9(86) 84 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsFlat & Commercial Roofing24/7 Emergency RoofingGutters & SidingRoof RepairRoof Replacement & Installation
Enterprise Home Improvement
Location
Waterbury
Services
Roof Inspection & Insurance Claims, Flat & Commercial Roofing, 24/7 Emergency Roofing
Reviews
86
Ranking
#93 in Roof Inspection & Insurance Claims
Best for
Homeowners with storm damage or roof leaks seeking insurance coverage and detailed claims support.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.

What recent reviews say

Enterprise Home Improvement has built a strong reputation for roof replacement and insurance restoration, with Mario repeatedly highlighted for fighting insurance claims on behalf of homeowners-often succeeding after initial denials. The 4.9-star rating across 86 reviews reflects consistent praise for professional crews, clean work, and transparent communication via photos and updates. Two isolated one-star reviews cite delays in adjuster contact, deductible disputes, and an intimidating email from the owner; these stand apart from the broad pattern of satisfaction around completed work.

Praised for
  • Insurance claim advocacy and persistence
  • Mario's transparency and honest guidance
  • Fast, punctual, professional crew
  • Clean jobsite and detailed communication
  • High-quality materials and workmanship
Watch-outs
  • Delayed public adjuster contact and follow-up
  • Deductible collection disputes
  • Threatening legal action over negative reviews
skilled-workmanshipresponsive-communicationclean-jobsitepunctualinsurance-savvyhonors-warrantyfair-pricing
Best for: Homeowners with storm damage or roof leaks seeking insurance coverage and detailed claims support.
Think twice if: Delays in public adjuster contact and disputes over deductible collection have been cited; clarify timeline and payment terms upfront.

Where this business shines

  • Insurance claim negotiation expertise
  • Mario's one-on-one guidance through claims process
  • Punctual crews with clean jobsite standards
  • Documented work updates via text and photo

Worth knowing

  • Mario Pomaquiza (owner) personally conducts inspections and insurance negotiations
  • Hector provides estimates and insurance guidance
  • Alexandria assists on adjuster coordination
  • Staff send progress photos via text
  • Work completed with permit compliance and Connecticut building codes
  • Full interior water damage repair offered alongside roof work
  • Roof material lab testing performed to support full-replacement claims

What reviews say by service

Roof Inspection & Insurance Claims
Mario pursues denied claims persistently, often winning full replacement approval after months of negotiation.
Roof Replacement & Installation
Crews finish on schedule with high-quality materials and clean removal of old roof.
Gutters & Siding
Gutter replacement completed as part of broader roof and siding packages; praised for cleanliness and professionalism.
Roof Repair
Interior water damage from leaks repaired alongside structural fixes; thorough inspection identifies hidden problems.
24/7 Emergency Roofing
Responds to urgent leak calls same-day; full diagnosis and temporary or permanent fix offered.
Flat & Commercial Roofing
No clear evidence in reviews; category claimed on website but not evidenced by review text.

How it compares

  • Rated 4.9 against a 4.77 average across the 687 gutters & siding businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 91
Review volume 84
Review recency 84
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
84
4
0
3
0
2
0
1
2

Common questions

Will Enterprise help me file an insurance claim?
Yes. Mario meets with homeowners to assess damage, advises whether insurance should cover it, files claims, and pursues appeals if the insurer denies. Multiple reviewers report success after initial rejections.
How long does a typical roof replacement take?
One reviewer noted their roof, gutters, and vents were completed in one day. Most reviewers indicate work aligns with promised timelines; regular text updates with photos are provided during the job.
Do you service areas outside Waterbury?
Yes. The business serves Connecticut generally. Reviewers mention Hartford and note that the owner takes on out-of-state consultations (one reviewer based in Florida).

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Last updated 2026-09-25