Every recent review is five-star. Reviewers consistently highlight professional communication from first inspection to final cleanup, timely arrival, and spotless work sites. The crew explains roof and chimney needs clearly without pushy tactics, works efficiently, and the company holds itself to high craftsmanship and detail standards throughout the job.
Staff arrive on schedule, leave properties clean, and maintain transparent communication during the work. One reviewer noted they felt the job was "done right the first time." The business operates across Connecticut and handles emergency calls, with their website listing residential and commercial roofing, inspections, gutters, and chimney work.
All seven reviews praise the team's skill, clear communication, and meticulous cleanup, with several noting competitive pricing. Jose, Einstein, and David are named repeatedly for their professionalism and attention to detail, including techniques like magnet sweeps for nails and transparent discussion of needed repairs like plywood replacement.
Smart Roofing earns consistent praise for completed jobs within a day, professional crews, and clear communication. Hector and Luis are named as competent technicians. However, two older complaints note aggressive door-knocking despite no-solicitation signs and unsafe driving, suggesting occasional lapses in professionalism that prospective customers should weigh against the 92% five-star rating.
Scott and his crew earn consistent praise for speed, fair rates, and single-day completions on roof replacements and repairs. Their responsiveness stands out: one customer received answers within an hour, another got same-morning service after a storm. The one serious complaint alleges aggressive insurance-claim filing led to fraud accusations, a risk worth considering if you lean on them for claim management.
Last updated 2026-08-26