All 19 reviews are five-star, describing a company where the owner (James or Jim) shows up daily, explains problems clearly with photos, and charges fairly without surprises. Customers praise fast response (24-48 hours typical), reliable follow-up, and skilled installations on roofs, gutters, and skylights. No complaints appear in the record.
Saul and the Kellner team earn strong praise for showing up on time, cleaning daily, and explaining roof damage and repair needs without pressure. Multiple reviewers highlight the owner's hands-on involvement and the crew's ability to handle complex jobs like full tear-offs, flashing work, and adjacent repairs on schedule and cleanly.
Reviewers consistently praise Jim Farris and his crew for hands-on ownership, meticulous work on decks, siding, roofing, gutters, doors, and windows, and reliable follow-through. Projects finish on schedule or sooner with clean jobsites and lasting results. Multiple clients have hired them repeatedly over years, citing professional workmanship, attention to trim detail, waterproofing, and willingness to answer questions and explain their process. No complaints surface in recent reviews.
All four Google reviews rate five stars, praising professional service and quality workmanship. Limited review volume means customer experience beyond these specific projects remains unclear.
Last updated 2026-08-26