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iSP Solar (Ion Solar Pros)

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 362 Google reviews · How we rank ›

4.9(362) 83 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsRoof RepairMetal RoofingRoof Replacement & Installation24/7 Emergency Roofing
iSP Solar (Ion Solar Pros)
Location
Middlebury
Services
Roof Inspection & Insurance Claims, Roof Repair, Metal Roofing
Reviews
362
Ranking
#257 in Roof Inspection & Insurance Claims

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-09-25.

What recent reviews say

Installation quality is strong when crews arrive, but the path to that point involves frustrating delays, unresponsive communication, and product mismatches. Reviewers praise technicians like Dan, Dave, Darrell, and crew lead Lateef for professional work and clean sites. The critical complaint recurs: once paperwork is signed, responsiveness drops sharply. Multiple customers reported waiting months for meter connections, calling repeatedly to move projects forward, and discovering installed panels do not match what was promised (Hyundai instead of Tesla, 36 panels instead of 37). Post-installation support is described as slow and dismissive when problems arise.

Praised for
  • professional installation crew
  • knowledgeable energy consultants
  • clean jobsites after work
  • installation executed quickly when it happens
Watch-outs
  • long delays between contract and installation
  • poor follow-up communication after sale
  • mismatched panel specs vs contract
  • sales promises not honored in final product
  • slow post-installation support and responsiveness
skilled-workmanshipclean-jobsitepoor-communicationmissed-deadlineshidden-costs
Think twice if: Customers who prioritize fast turnaround and frequent updates should seek other installers; expect months of waiting and need to call repeatedly to move projects forward.

Where this business shines

  • installation crew professionalism and thoroughness
  • site cleanup after work
  • experience since 2012
  • A+ Better Business Bureau rating claimed

Worth knowing

  • Crew members named: Dan, Dave, Darrell, Rob, Jimmy, Lateef (energy consultant), Andrew (post-install troubleshooting), Nick (sales consultant), Armando (sales representative), Tom Labbe and Rob Zappone (leadership)
  • Product mismatch documented: customer contracted Tesla panels but received Hyundai panels; contracted 37 panels (15.91kW) but received 36 panels (15.84kW)
  • Post-installation delays: meter connection issues took months to resolve; one customer waited over a year from contract to installation, another reported nearly a month to activate system after inspection
  • Site cleanup explicitly mentioned as a strength in multiple reviews

What reviews say by service

Roof Replacement & Installation
Crew professionalism praised; one customer reported modifications to gutters and roof were handled well.
Roof Repair
Service Department cited for roof and gutter work quality during solar install modifications.

How it compares

  • Rated 4.9 against a 4.82 average across the 403 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 93
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
346
4
3
3
3
2
3
1
7

Common questions

How long does installation take once scheduled?
Reviewers report installation itself takes less than a day when crews arrive. However, total time from contract to system activation ranges from months to over a year due to delays in permitting, inspection, and meter connection.
Will my site be cleaned up after installation?
Yes. Multiple reviews mention the crew cleans up after themselves when the job is done.
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Last updated 2026-09-25