JP Carroll Roofing handles large and small projects with consistent professionalism. Multiple named project managers (Mike Chase, Alex, Rob, Mike Consolini, Mike Manwuell) stayed responsive throughout jobs, shared progress photos, and answered questions without hesitation. Crews arrived on time-sometimes early-completed work the same day when possible, and left properties cleaner than they found them. The main hesitation reviewers mention is price, though some acknowledge that reflects current market conditions.
Service ranges from routine roof replacement to emergency leak repair, hail damage, ice dam fixes, and full multi-unit condo roofs. Consultants like Adam and Wil take time to explain options without pressure. The business has handled repeat customers over a decade, and condo associations trust them for complex oversight. Slate, shingle, metal, and flat roofing all appear in jobs cited.
All 3 Google reviews rate five stars. Owner brings strong technical knowledge, work quality is excellent, and the team works daily until completion. Responsive to concerns. One customer has used them repeatedly for multiple jobs.
Most reviews focus on solar installation quality, where customers consistently praise professional workmanship and responsive communication. Recent 1-star reviews raise serious concerns about warranty enforcement and poor responsiveness to post-sale issues, creating uncertainty about accountability.
Two five-star reviews praise Professional Roofers for spotting storm damage, guiding customers through insurance approval, and delivering roof replacements and window installations at competitive prices. Staff kept customers informed throughout, and results satisfied both households enough to recommend the company.
Last updated 2026-08-26