22 low data
Rafa's Restoration LLC
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Replacement & InstallationRoof Repair
JS TOPLINE Exteriors LLC
Gutters & SidingRoof Replacement & InstallationFlat & Commercial RoofingRoof RepairRoof Inspection & Insurance Claims24/7 Emergency Roofing
- Location
- Norwalk
- Services
- Gutters & Siding, Roof Replacement & Installation, Flat & Commercial Roofing
- Reviews
- 56
- Best for
- Homeowners needing roof repair or replacement with storm damage or insurance claims support.
Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
What recent reviews say
Michael and his team consistently deliver on their promises. Reviewers praise their speed to respond and complete work, their willingness to explain problems in detail (often with video or drone photos), and their honesty about pricing. What stands out most is their care after the job ends: they answer calls immediately if questions arise, they clean up thoroughly, and they work through challenging conditions like rain to finish on time. Siding flashing, gutters, roof repairs, and replacements all get the same level of attention and follow-through.
The crew handles everything from minor repairs to full roof replacements and handles the messy part of navigating insurance claims. Reviewers name Michael and Christian as the ones who show up, answer questions, and make sure the work is right. Their expertise covers roofs, gutters, and siding in one crew, which several reviewers say saved them time and money by ruling out where leaks actually came from. Warranty terms appear to include a 5-year cover on certain work like flashing.
Praised for
- responsive and quick to arrive
- professional and detail-oriented
- honest pricing and no surprises
- thorough communication with photos and drone footage
- clean jobsites and follow-up service
punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationhonors-warrantylicensed-insuredinsurance-savvy
Best for: Homeowners needing roof repair or replacement with storm damage or insurance claims support.
Where this business shines
- Complete roof, gutter, and siding expertise in one crew
- Responsive emergency service with same-day or rapid turnaround
- Transparent pricing with no hidden costs
- Insurance claim navigation support
Worth knowing
- Michael and Christian are named as lead contacts
- Provide free estimates and video/drone footage of roof damage and completed work
- 5-year warranty offered on flashing work
- Crew fabricates metal drip edges on site
- Handled 500 sq ft roof replacement in one day including plywood damage repair
- Ready to return immediately after job completion if questions arise
- Cleaned and treated cedar shingle siding with drone follow-up photos
What reviews say by service
- Roof Repair
- Reviewers consistently praise rapid response to leaks and complete resolution even in heavy rain.
- Roof Replacement & Installation
- Multiple reviews highlight professional execution, proper flashing, complete jobsite cleanup, and durability through winter weather.
- Gutters & Siding
- Clients praise gutter installations and cleanings with clear explanations of how systems work and before/after photos.
- Flat & Commercial Roofing
- 500 sq ft flat roof replacement praised for quality materials handling and proper sealing.
- Roof Inspection & Insurance Claims
- Help navigating insurance claims explicitly mentioned as a strength; one reviewer credited them with breaking a three-company pattern of persistent leaks.
- 24/7 Emergency Roofing
- Rapid response to storm damage and leaks; worked through incoming rain to meet tight deadlines.
How it compares
- Rated 5 against a 4.77 average across the 687 gutters & siding businesses listed here.
- Has more Google reviews than 87% of the businesses in this directory.
What earned this score?
Our Rubric Star rating 94
Review volume 76
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
56
4
0
3
0
2
0
1
0
Common questions
- Do you help with roof damage insurance claims?
- Yes. Reviewers report that Michael and his team help assess storm damage, provide detailed estimates and photos, and guide clients through the insurance claim process from start to finish.
- How fast can you respond to a leak or storm damage?
- Reviewers report same-day or next-day service for emergencies. One reviewer had a skylight leak fixed before rain arrived; another had a roof repair completed in under 3 hours on a Sunday morning.
- Do you clean up after work?
- Yes. Multiple reviewers say the crew leaves the jobsite cleaner than they found it and provides photos of the completed work.
Similar roofing contractors nearby
26 low data
K M Roofing & Siding
No rating yet
K M Roofing & Siding, based in Norwalk, specializes in metal roofing, flat commercial roofing, and gutter services. Their website lists varied materials including copper, slate, cedar, and asphalt shingles. Review evidence is limited.
Metal RoofingGutters & SidingFlat & Commercial Roofing
75 low data
Leo and Company llc
4.9(36)✓ Google-verified
Leo and Company handles roofing, gutter work, and major interior renovations across southwest Connecticut with consistent praise for craftsmanship, honesty, and on-time delivery. One notable complaint arose when a client reported ghosting after an agreed kitchen and bath project was delayed, despite excellent service during an earlier mold remediation job.
Gutters & SidingRoof Replacement & InstallationRoof Repair