26 low data
Five Star Roofing LLC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Gutters & SidingRoof RepairRoof Replacement & Installation
Luxury Fence. LLC
Gutters & SidingRoof RepairMetal RoofingRoof Replacement & Installation24/7 Emergency Roofing
- Location
- Waterbury
- Services
- Gutters & Siding, Roof Repair, Metal Roofing
- Reviews
- 76
- Ranking
- #109 in Gutters & Siding
- Best for
- Homeowners needing fence installation or repair with tight timelines and value-conscious budgets.
Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.
What recent reviews say
Most work gets completed on time with strong attention to detail and clean sites, often at fair prices below other bids. Willian and his team respond quickly and communicate clearly throughout projects. However, two reviewers reported concerns about payment practices without written receipts and disputes over damage liability; one questioned the lack of warranty coverage within a year of installation.
Praised for
- responsive and prompt communication
- fair pricing and value
- clean jobsites and professional workmanship
- family-run with hands-on service
Watch-outs
- lack of warranty and follow-up guarantee
- honesty and integrity concerns (isolated incidents)
- payment practices without receipts
punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationpoor-communication
Best for: Homeowners needing fence installation or repair with tight timelines and value-conscious budgets.
Think twice if: Ask for a written receipt and contract terms upfront; clarify warranty and follow-up coverage before paying.
Where this business shines
- Quick response times (often within 24 hours)
- Owner Willian offers cost-saving alternatives
- Consistent cleanliness and final cleanup
- Competitive pricing, often lower than competitors
Worth knowing
- Owner Willian Lena responds within 24 hours of calls
- Willian proposed cost-saving solutions (deer fence vs. vinyl) that competitors did not
- One bid came in 25% lower than competitor without quality loss
- Jesus (crew member) mentioned in multiple reviews, sometimes noted as owner
- Storm damage repairs and fence panel replacements completed
- Team cleaned sites and removed debris without complaint
What reviews say by service
- Roof Repair
- One reviewer praised a quick roof repair with fair pricing and prompt completion.
- Roof Replacement & Installation
- No clear evidence of roof replacement; only one repair review mentions 'missing shingles and caps'.
- Metal Roofing
- No evidence in reviews.
- Flat & Commercial Roofing
- No evidence in reviews.
- Gutters & Siding
- No evidence in reviews.
- 24/7 Emergency Roofing
- No evidence in reviews.
How it compares
- Rated 4.8 against a 4.77 average across the 687 gutters & siding businesses listed here.
- Has more Google reviews than 91% of the businesses in this directory.
What earned this score?
Our Rubric Star rating 85
Review volume 82
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
69
4
2
3
1
2
1
1
3
Common questions
- Do you have a warranty on fence installations?
- One reviewer reported the owner does not guarantee work beyond installation and charges for follow-up repairs within a year. Get warranty terms in writing before signing.
- How quickly can you visit for a quote?
- Willian typically arrives within 24 hours of an initial call for a walkthrough and quote, according to recent reviews.
- Are your prices competitive?
- Recent bids came in at or below competitor prices; one homeowner reported a quote 25% lower than a previous contractor, with no loss of quality.
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Empire Roofing LLC
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All 11 reviewers gave five stars. Recurring praise centers on punctuality, clean jobsites with no debris left behind, and proactive follow-up after work. Alex and his team earn consistent recognition for responsiveness, keeping customers informed, and delivering promised results. One reviewer switched to Empire after a poor experience elsewhere, citing superior gutter repair.
24/7 Emergency RoofingFlat & Commercial RoofingGutters & Siding