26 low data
Five Star Roofing LLC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoof Replacement & InstallationGutters & Siding
Luxury Fence. LLC
Roof RepairMetal RoofingRoof Replacement & InstallationGutters & Siding
- Services
- Roof Repair, Metal Roofing, Roof Replacement & Installation
- Reviews
- 75
What recent reviews say
Most jobs are completed on time with good communication and clean-up, though costs sometimes run high. Serious friction emerged when damage occurred during installation: the owner demanded payment for a broken solar light, refused to provide a receipt for a down payment, and failed to follow through on promised repairs. One reviewer also reported a hinge failure within a year with no warranty coverage. The majority of customers report smooth experiences; the 1-2 star reviews center on trust and accountability rather than workmanship.
Praised for
- professional and punctual
- clean jobsites
- responsive communication
- fair pricing
- quality work
Watch-outs
- owner dishonesty on damage and payments
- lack of warranty follow-up
- missing paperwork and receipts
- unresolved after-job issues
skilled-workmanshippunctualresponsive-communicationclean-jobsitefair-pricingpoor-communicationhidden-costsoverpriced
Best for: homeowners needing fence installation or repair on a tight timeline
Think twice if: owner disputes liability for damage during work; warranty coverage for installed components is unclear or limited
Strengths
- fast scheduling and quote turnaround
- owner offers cost-saving alternatives upfront
- experienced with vinyl, wood, and chain-link fencing
- handles emergency repairs same-day
Worth knowing
- Owner William Lena offers site visits within 24 hours and proposes cost alternatives
- technicians Jesus and William noted for professionalism
- crew cleans up after job completion
- hinge failure reported within one year with no warranty claim honored
- owner took down-payment without receipt; customer had to insist on documentation
What reviews say by service
- Gutters & Siding
- no reviews mention gutters or siding; limited direct evidence
- Roof Repair
- one reviewer praised fair pricing and speed on shingle repair after missing caps
- Roof Replacement & Installation
- no reviews clearly speak to full roof replacement
- Metal Roofing
- no reviews mention metal roofing
How it compares
- Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
- Has more Google reviews than 92% of the businesses in this directory.
How we scored this
Our Rubric Star rating 80
Review volume 82
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Rating breakdown
5
68
4
2
3
1
2
1
1
3
Common questions
- How fast can you get a quote?
- Owner William Lena offers site visits within 24 hours of initial contact and returns quotes quickly. One customer received a quote back the same day they called.
- Do you offer warranty on fencing work?
- Reviews do not make warranty terms clear. One customer reported a hinge failure within a year and was told warranty did not apply, though the owner offered a new quote for repairs.
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Metal Roofing