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M2 Construction USA LLC

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 80 Google reviews · How we rank ›

4.6(80) 75 composite score See reviews on Google ✓ Google-verified
Gutters & SidingRoof Inspection & Insurance Claims
M2 Construction USA LLC
Services
Gutters & Siding, Roof Inspection & Insurance Claims
Reviews
80

What recent reviews say

Five-star reviews praise M2 for fast, professional roofing and roof replacement work, transparent quotes, and responsiveness during emergencies. One-star reviews report broken promises, long project delays, poor communication, pricing disputes, and in one case a legal lien placed on a homeowner's property without apparent justification.

The stark divide suggests inconsistency in project delivery and customer handling. Recent work praised includes full roof replacements completed in three days, tile repairs handled professionally, and teams that responded at night to protect exposed roofing. Complaints span delayed roof replacements in Florida lasting months, siding work that took three times longer than promised, and staff communication barriers.

Praised for
  • professional and efficient work
  • clear communication and transparency
  • fast completion times
  • responsive to emergencies
Watch-outs
  • broken promises and missed deadlines
  • poor communication and lack of follow-up
  • disputes over pricing and payment terms
  • unethical business practices
punctualresponsive-communicationskilled-workmanshipclean-jobsitemissed-deadlinespoor-communicationhidden-costs
Best for: Homeowners seeking fast roof or siding work willing to establish clear written timelines upfront.
Think twice if: Hesitant about long-distance projects or if you require frequent communication-complaints span delayed multi-month jobs, language barriers with crews, and difficulty reaching management.

Strengths

  • Fast project completion when on schedule
  • Professional work on roof repairs and replacements
  • Emergency responsiveness

Worth knowing

  • GAF Certified Roofing Contractor (business claim)
  • Team responded at night to protect exposed roofing during rainstorm
  • Roof replacements documented as completed in three days
  • One review mentions language barriers with crew (Google Translate used)
  • Dispute over a $10,000 down payment and deposit refund lasting three months
  • Legal lien placed on homeowner property (disputed justification)

What reviews say by service

Roof Replacement & Installation
High praise for fast, professional replacements when on schedule; complaints of multi-month delays and broken timelines on other jobs.
Roof Repair
Tile repairs completed professionally and efficiently; strong positive feedback.
Gutters & Siding
Positive mention of gutter upgrades offered alongside roofing work.
Flat & Commercial Roofing
Commercial roofing project praised for professionalism and ahead-of-schedule delivery despite weather delays.
Roof Inspection & Insurance Claims
Detailed inspections with photos and clear quotes praised in reviews.
Metal Roofing
Metal roofing listed as service on website; no specific review evidence.

How it compares

  • Rated 4.6 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 75
Review volume 83
Review recency 98
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
71
4
0
3
0
2
0
1
9

Common questions

How long does a typical roof replacement take?
Reviews mention projects completed in three days, but delays lasting months are also reported. Timeline depends on project scope and circumstances.
Do they work in Florida or just Connecticut?
Their website states they serve all Connecticut areas. Reviews show customers in Florida (Port Saint Lucie, Volusia, Seminole Counties), though one Florida job resulted in a three-month delay and deposit dispute.
Can I get an inspection before committing to full replacement?
Reviews confirm they provide detailed inspections with photos and thorough quotes before work begins.
Request a quote

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Last updated 2026-08-26