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New England Roofing & Home Repair

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 109 Google reviews · How we rank ›

4.8(109) 78 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsRoof RepairRoof Replacement & InstallationMetal RoofingGutters & Siding24/7 Emergency RoofingFlat & Commercial Roofing
New England Roofing & Home Repair
Location
Orange
Services
Roof Inspection & Insurance Claims, Roof Repair, Roof Replacement & Installation
Reviews
109
Ranking
#245 in Roof Inspection & Insurance Claims
Best for
Homeowners needing fast response and honest diagnosis, particularly for chimney or multi-area damage.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-09-25.

What recent reviews say

Most reviewers praise New England for quick response, professional crews, and honest pricing. Owners JC and Dan earn particular credit for follow-up and drone inspections that catch hard-to-spot problems. However, one detailed complaint describes a roof replacement that leaked, sat tarped for months, and sparked conflicts over warranty repairs; the reviewer eventually paid a competitor instead. This scattered across 109 reviews suggests isolated breakdown rather than pattern, but warrants care on warranty clarity upfront.

Praised for
  • responsive ownership and project management
  • thorough drone-based inspections
  • quick response and same-day service
  • professional crew, clean jobsites
  • fair pricing and honest communication
Watch-outs
  • unfinished warranty work and follow-up delays
  • roof leaked after replacement and tarped for months
  • poor communication on callbacks and status
  • defensive attitude during damage assessment
punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationhonors-warrantymissed-deadlinesleaks-after-repairpoor-communication
Best for: Homeowners needing fast response and honest diagnosis, particularly for chimney or multi-area damage.
Think twice if: Those replacing a roof should clarify warranty coverage and repair scope in writing before signing; one reviewer faced months of delays and communication gaps after a leak.

Where this business shines

  • Drone-based roof and chimney inspection
  • Same-day or next-day response on emergency calls
  • Owner follow-up to confirm customer satisfaction
  • Comprehensive gutter design and drainage overhaul

Worth knowing

  • JC and Dan are named project leads; both credited for responsiveness and quality oversight
  • Drone inspection technology used to assess roofs, chimneys, and siding
  • Owner-assisted permit retrieval for customers years after initial work
  • Same-day tarping offered during weather events
  • Invoice dispute resolution handled by management

What reviews say by service

Roof Replacement & Installation
Praised for speed, clean finished product, and high-quality materials; one leak complaint after install led to tarping delays.
Roof Repair
Responsive to emergency calls and chimney leaks; drone inspection praised for thoroughness.
Gutters & Siding
Recommended for redesign and drainage fix; praised for cleanliness and neat installation.
Roof Inspection & Insurance Claims
Drone-based inspections capture chimneys and siding; one customer noted it saved diagnosis time versus manual ladder work.

How it compares

  • Rated 4.8 against a 4.82 average across the 403 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 86
Review volume 89
Review recency 80
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
98
4
6
3
1
2
1
1
3

Common questions

Do you come out the same day?
One reviewer reported same-day response to a water leak from a chimney, and another mentioned next-day service. Same-day tarping is available during storms.
How do you inspect roofs?
The company uses drone technology to inspect roofs, chimneys, and siding, which reviewers found faster and more thorough than ladder inspection alone.
What if there's a problem after installation?
Warranty issues are handled by ownership; one reviewer noted extended delays and communication gaps; another had issues resolved after the owner was contacted directly.
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Last updated 2026-09-25