Most reviewers praise New England for quick response, professional crews, and honest pricing. Owners JC and Dan earn particular credit for follow-up and drone inspections that catch hard-to-spot problems. However, one detailed complaint describes a roof replacement that leaked, sat tarped for months, and sparked conflicts over warranty repairs; the reviewer eventually paid a competitor instead. This scattered across 109 reviews suggests isolated breakdown rather than pattern, but warrants care on warranty clarity upfront.
Reviewers consistently report one-day roof installations or replacements, with crews that arrive on time, work efficiently, and leave the property spotless. Jim (the owner) stands out for honest estimates, knowledge about roof damage causes, and flexibility on scheduling. Pricing is fair and estimates are met. Quality persists: one customer reported their roof from 16 years ago still looks new.
Samper leads a crew that consistently delivers high-quality roof work on time and to budget. Reviewers praise fair pricing, detailed photo updates during the job, and spotless cleanup afterward. One serious complaint from a year ago alleged dangerous conditions and overcharging; all other feedback is strong.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-08-26