Will the final price match your estimate?

Yes. Multiple customers report final invoices matched estimates to the penny with no surprises.

Do you handle insurance claims?

Yes. Alex and his team specialize in insurance damage inspections and work to get insurers to pay what's owed under policy.

How quickly can you start work?

Quick assessments and responses; several customers report work starting within days of initial contact. Roof and gutter jobs often completed same-day.

Onyx Home Improvement

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 31 Google reviews · How we rank ›

5.0(31) 86 composite score See reviews on Google ✓ Google-verified

Roof Repair

Service: Roof Repair
Reviews: 31

What recent reviews say

Alex and his crew deliver consistent professionalism across roof, siding, and gutter work. Customers report quick responses, transparent pricing with no surprises, and meticulous cleanup. Many return for multiple projects.

Storm damage claims receive special attention here. The owner handles permits and inspections personally. Jobs stay on schedule and crews ask for feedback throughout. Reviewers highlight siding installations, roof replacements, and gutter work done in single days, often in harsh weather.

Praised for

responsive communication
fair pricing
professional and detail-oriented work
punctual and reliable
clean jobsite practices

punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationhonors-warrantylicensed-insuredinsurance-savvy

Best for: Property owners needing insurance claim support or multi-trade home projects (roof, siding, gutters).

Strengths

Owner-managed with direct customer contact
Specializes in insurance damage claims
Permits and inspections coordinated in-house
Pricing matches estimates exactly

Worth knowing

Alex, owner and lead estimator, handles permits and building inspections directly
Crews clean the perimeter of the house at end of each work day
Roof and gutter jobs completed same-day in multiple reviews
Multiple customers mention no price surprises; final invoices match estimates
One customer notes work done during three consecutive coldest days of year

What reviews say by service

Roof Repair: Quick assessment and transparent solutions; post-job follow-up answered promptly.
Roof Replacement & Installation: Full-day completion common; crews efficient, transparent about permits and inspections.
Gutters & Siding: Often completed same-day alongside siding; clean installation with no perimeter mess.
Roof Inspection & Insurance Claims: Owner specializes in insurance claims work; described as tireless advocate to get fair payout.

How it compares

Rated 5 against a 4.71 average across the 646 roof repair businesses listed here.
Has more Google reviews than 79% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 91

Review volume 65

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Will the final price match your estimate?: Yes. Multiple customers report final invoices matched estimates to the penny with no surprises.
Do you handle insurance claims?: Yes. Alex and his team specialize in insurance damage inspections and work to get insurers to pay what's owed under policy.
How quickly can you start work?: Quick assessments and responses; several customers report work starting within days of initial contact. Roof and gutter jobs often completed same-day.

Contact

Phone: +1475-255-5601
Website: http://onyxroofingexperts.com/
Address: 12 1/2 N George St, Meriden, CT 06451
Open in Google Maps

Last verified 2026-08-26

Opening hours

Monday: 07:00-20:00
Tuesday: 07:00-20:00
Wednesday: 07:00-20:00
Thursday: 07:00-20:00
Friday: 07:00-20:00
Saturday: 07:00-19:30
Sunday: Closed

As listed on Google.

From their website

Services listed

Roof RepairRoof ReplacementStorm Damage InspectionsSiding InstallationGutter InstallationRestoration Services

Credentials claimed:Licensed & Insured

As published by the business on its own website; not independently verified.

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