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Platinum Home Solutions

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 13 Google reviews · How we rank ›

4.7(13) 67 composite score See reviews on Google ✓ Google-verified
Roof RepairGutters & SidingRoof Replacement & InstallationRoof Inspection & Insurance Claims
Platinum Home Solutions
Services
Roof Repair, Gutters & Siding, Roof Replacement & Installation
Reviews
13
Ranking
#501 in Roof Repair
Best for
Homeowners seeking insurance-approved roof replacements who value straightforward pricing and fast installation.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What recent reviews say

Twelve reviews praise Platinum Home Solutions for clean, quick roof work and transparent pricing, with James accessible throughout the process and skilled at guiding customers through insurance claims. One damaging account alleges the owner made an uninvited sales call, conducted a roof inspection without permission, missed a scheduled insurance inspection, then denied responsibility when an adjuster flagged mechanical damage and accused the customer of dishonesty.

Praised for
  • honest pricing and no hidden costs
  • fast, professional workmanship
  • handles insurance claims smoothly
  • owner James accessible and responsive
Watch-outs
  • pushy door-to-door sales tactics
  • failed to attend insurance adjuster meeting
  • accused customer of lying when damage disputed
fair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationinsurance-savvypushy-salespoor-communicationmissed-deadlines
Best for: Homeowners seeking insurance-approved roof replacements who value straightforward pricing and fast installation.
Think twice if: Uncomfortable with unsolicited sales visits or concerned about claims handling accountability after the disputed damage incident.

Where this business shines

  • insurance claim navigation and approvals
  • owner-run, responsive to customer questions
  • completed roofs in one or two days
  • transparent pricing with no markup surprises

Worth knowing

  • Owner James and crew member Ryan named in positive reviews
  • Roofs installed or replaced in one to two days
  • Company handles solar array removal and reinstallation coordination
  • Three skylights replaced alongside roof work
  • Insurance deductible-only outcome for multiple customers
  • Free roof inspections offered

What reviews say by service

Roof Replacement & Installation
Fast execution and professional crew praised; one customer reported disputed mechanical damage after inspection.
Roof Inspection & Insurance Claims
Multiple customers credit James with smooth insurance approvals; one account alleges failure to attend scheduled adjuster meeting.
Roof Repair
Leak repair completed within a week with roof approved through insurance.
Gutters & Siding
Gutter cleaning mentioned as customer's own maintenance; no service details in reviews.

How it compares

  • Rated 4.7 against a 4.71 average across the 902 roof repair businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 81
Review volume 50
Review recency 100
Review sentiment 51
Profile completeness 75
Verification 30

Rating breakdown

5
12
4
0
3
0
2
0
1
1

Common questions

How long does a roof replacement take?
Completed roofs in one to two days according to multiple reviews.
Do you handle insurance claims?
Yes. James walks customers through the claim process and coordinates approvals; customers report paying only their deductible.
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Last updated 2026-09-25