30 low data
PLANS LLC
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoof Replacement & Installation
Pro Dryer Vent & Air Duct Cleaning And Chimney Repair Services Of CT
Roof RepairRoof Replacement & Installation
- Services
- Roof Repair, Roof Replacement & Installation
- Reviews
- 28
What recent reviews say
Most jobs run smoothly with fast scheduling and fair prices, but a minority of customers hit serious friction: technicians no-showing twice, incomplete cleaning work under warranty with no response, or aggressive home visits demanding payment. The company's range (dryer vents, chimneys, gutters, roofing, insulation) means quality depends on who shows up.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- quick scheduling and arrival
- professional technicians
- reasonable pricing
- thorough work across multiple services
Watch-outs
- no-show appointments
- unfinished work (incomplete duct cleaning)
- poor follow-up on callbacks
- unauthorized work and aggressive collection tactics
punctualfair-pricingskilled-workmanshipresponsive-communicationno-showpoor-communicationleaks-after-repair
Best for: Homeowners needing multi-trade work (gutters, vents, chimneys) with flexible scheduling.
Think twice if: History of no-shows and unresponsive follow-up; get everything in writing and confirm the day before.
Strengths
- multi-service (dryer vents, chimneys, gutters, roofing)
- same-day or next-day scheduling
- fair pricing reported across reviews
Worth knowing
- Technicians named: Anthony, Liam, Adam, Lenny
- 5-year warranty claimed on duct cleaning (but not honored in one case)
- Gutter guard installation mentioned
- Roof sealing and insulation work performed
- One complaint of unauthorized work and aggressive payment demand
What reviews say by service
- Roof Repair
- Roof sealing praised for stopping leaks; one incomplete gutter/downspout job left water running down house.
- Roof Replacement & Installation
- Gutter installation and guards completed quickly and praised for quality; one installation missed downspout flushing verification.
How it compares
- Rated 4.3 against a 4.71 average across the 646 roof repair businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
Our Rubric Star rating 66
Review volume 63
Review recency 70
Review sentiment 49
Profile completeness 75
Verification 0
Rating breakdown
5
21
4
2
3
0
2
1
1
4
Common questions
- How quickly can they schedule?
- Reviews mention same-day or next-day appointments; one customer was offered a slot between 10am-12pm (though technician did not show).
- Do they offer a warranty?
- A 5-year warranty on duct cleaning is mentioned in one review, but follow-up service under warranty was not provided after two no-shows.
- What is their service area?
- They serve Groton and surrounding areas; exact radius not stated in reviews.
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