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Roofing Services of New England

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 25 Google reviews · How we rank ›

4.8(25) 76 composite score See reviews on Google ✓ Google-verified
24/7 Emergency RoofingFlat & Commercial RoofingRoof RepairMetal RoofingRoof Replacement & InstallationRoof Inspection & Insurance Claims
Roofing Services of New England
Services
24/7 Emergency Roofing, Flat & Commercial Roofing, Roof Repair
Reviews
25

What recent reviews say

Most customers praise Roofing Services of New England for responsiveness, fair pricing, and solid workmanship on residential and commercial jobs. Adam and Tony personally answer calls and provide photo updates. One recent complaint signals a serious gap: a roof repair under warranty leaked worse than the original damage, follow-up visits were promised but never made, and the owner stopped answering calls. A commercial project received four stars for responsive communication but middling quality control, with scratched metal work and sloppy caulking noted. Strength in relationship-building has masked occasional execution lapses.

Praised for
  • responsive owner (Adam/Tony answers calls)
  • skilled workmanship and attention to detail
  • competitive pricing and budget flexibility
  • professional communication and job updates
  • fast turnaround and on-time completion
  • honors warranty and backs repair work
  • thorough cleanup after job
Watch-outs
  • warranty claim not honored; no-show for promised follow-up
  • quality control issues on commercial jobs (metal work damage, sloppy caulking)
  • inconsistent execution quality across jobs
responsive-communicationfair-pricingskilled-workmanshipclean-jobsitepunctualleaks-after-repairno-showhonors-warranty
Best for: Homeowners and commercial property managers seeking responsive, personable service at fair rates.
Think twice if: You need warranty follow-up or expect perfect quality control on commercial metalwork. One recent customer's repair failed under warranty and calls went unanswered.

Strengths

  • Owner (Adam/Tony) personally available and responsive
  • Competitive pricing with budget flexibility for large projects
  • Fast turnaround and on-time delivery
  • Photo documentation and transparent communication during work

Worth knowing

  • Owner Adam/Tony personally answers phone and takes calls
  • Staff send photo updates and drone photos during projects
  • Company names Tony and Adam as primary contacts
  • Resolved 25-year leak problem on adjoined buildings
  • Offered cost-saving reseal alternative instead of full roof replacement
  • Warranty honored on most jobs; one recent exception with non-response

What reviews say by service

Roof Repair
Customers praise quick repairs and leak fixes; one recent warranty repair failed and follow-up was not completed.
Flat & Commercial Roofing
Good feedback on flat roof installations and resealing, though one commercial job cited quality control gaps in metalwork finishing.
Roof Replacement & Installation
Strong praise for installation quality, professionalism, and on-time delivery on both residential and commercial projects.
Roof Inspection & Insurance Claims
One customer noted the business diagnosed leaks accurately and offered informed alternatives before recommending full replacement.
Gutters & Siding
Metal work resealing praised in one commercial project, though finishing quality issues noted in another.
24/7 Emergency Roofing
Last-minute emergency repair completed next day with strong customer satisfaction.

How it compares

  • Rated 4.8 against a 4.86 average across the 73 24/7 emergency roofing businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 84
Review volume 61
Review recency 100
Review sentiment 70
Profile completeness 75
Verification 30

Rating breakdown

5
23
4
1
3
0
2
0
1
1

Common questions

Do they answer calls and visit quickly?
Yes. Owner Adam/Tony personally answers the phone and the business completed one emergency repair the next day.
Will they suggest a cheaper option if a full roof replacement is not needed?
Yes. They recommended resealing edges and vents on a 25-year-old flat roof instead of full replacement, saving the customer money.
Do they send updates during the job?
Yes. Customers report receiving photos of progress phases, and one customer received drone photos of the entire roof.
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Last updated 2026-08-26