22 low data
East Lyme Stucco & Waterproof
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof RepairRoof Replacement & Installation
SERVPRO of New London
Roof Repair24/7 Emergency RoofingRoof Replacement & InstallationRoof Inspection & Insurance ClaimsMetal Roofing
- Services
- Roof Repair, 24/7 Emergency Roofing, Roof Replacement & Installation
- Reviews
- 27
What recent reviews say
Fast emergency response with named technicians handling projects from start to finish. Team manages insurance claims, coordinates multi-week restorations with frequent updates, and restores homes to pristine condition. Staff accommodate customer schedules and wait for arrivals. Reviews emphasize water damage and mold remediation more than roofing.
Praised for
- Fast emergency response
- Named technicians lead projects
- Insurance claim coordination
- Professional and polite staff
- Thorough cleanup and detail work
punctualskilled-workmanshipclean-jobsiteresponsive-communicationlicensed-insuredinsurance-savvy
Best for: Homeowners needing emergency water damage or mold restoration with insurance coordination.
Strengths
- Same-day emergency response
- Insurance claim coordination
- IICRC Certified
- Named technicians manage full projects
Worth knowing
- Technicians Baylen, Jose, Carlos, Rory, John, and others manage complete restoration projects
- IICRC Certified per website
- Handles insurance claim coordination and documentation
- Same-night emergency response documented; within an hour in some cases
- Services include water damage, mold remediation, sewage backup, demolition and rebuild
What reviews say by service
- 24/7 Emergency Roofing
- Same-day emergency response demonstrated; work includes water damage, mold, sewage
- Roof Inspection & Insurance Claims
- Multiple reviews detail insurance coordination and claim management throughout restoration
- Roof Repair
- One review describes leak repair during water damage restoration
How it compares
- Rated 5 against a 4.71 average across the 646 roof repair businesses listed here.
- Has more Google reviews than 77% of the businesses in this directory.
How we scored this
Our Rubric Star rating 91
Review volume 63
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30
Rating breakdown
5
27
4
0
3
0
2
0
1
0
Common questions
- Do you handle insurance claims?
- Yes. Multiple reviews praise their coordination with insurance companies, providing documentation and handling the process from start to finish. Review 10 specifically mentions they navigated a difficult claim after the customer had problems with other contractors.
- How fast can you respond to emergencies?
- Same-day or same-night. Review 6 states they came 'the same night we called.' Review 11 mentions being at the home within an hour of the call.
- What services do you provide?
- They handle water damage, mold remediation, sewage backup cleanup, fire damage, demolition, and reconstruction. Their website also lists roofing among their services.
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