Connecticut Roofing Guide
Menu
Get roofing quotes

SERVPRO of Norwich and Windham County

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 85 Google reviews · How we rank ›

4.6(85) 82 composite score See reviews on Google ✓ Google-verified
Roof Repair24/7 Emergency RoofingRoof Replacement & InstallationRoof Inspection & Insurance ClaimsFlat & Commercial RoofingMetal Roofing
SERVPRO of Norwich and Windham County
Location
Westside Norwich, Norwich
Services
Roof Repair, 24/7 Emergency Roofing, Roof Replacement & Installation
Reviews
85
Ranking
#205 in Roof Repair
Best for
homeowners needing emergency water or mold damage mitigation on nights and weekends

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.

What recent reviews say

Reviewers consistently report fast arrival and responsive service from named staff members like Teresita, Jose, and John, who are praised for courtesy and thorough cleanup of water and mold damage. One significant complaint involved inadequate fan maintenance during a two-week job, resulting in additional water damage; the homeowner switched to a competitor who resolved it faster without further harm.

The business handles residential basement floods, pack-outs, and commercial mold remediation through weekend and holiday calls. Staff are frequently noted by name and commended for ease of dealing with insurance claims. A contractor who regularly subcontracts with ServPro describes them as hard workers and good communicators.

Praised for
  • responsive and prompt arrival
  • named staff professionalism (Teresita, Jose, Rory, John, Claudia)
  • thorough and detail-oriented work
  • courteous and personable manner
  • handles emergency calls same-day
Watch-outs
  • inadequate equipment maintenance led to worse damage
  • hourly fan rental charges extended project duration unnecessarily
responsive-communicationpunctualskilled-workmanshipclean-jobsite
Best for: homeowners needing emergency water or mold damage mitigation on nights and weekends
Think twice if: equipment maintenance and project timelines can affect final damage; confirm upfront how long equipment rental will take

Where this business shines

  • 24/7 emergency response with same-day availability
  • named staff assigned to jobs and commended repeatedly
  • handles insurance paperwork and claims
  • IICRC certified and licensed contractor

Worth knowing

  • Named staff Teresita, Jose, John, Claudia, Rory, Nico are repeatedly cited
  • handles pack-out and unpacking of household goods during remediation
  • works on commercial buildings (mold/water remediation in Windsor)
  • responds on Saturday nights and Labor Day weekends
  • assists with insurance claims and next-step advice
  • General Contractor License HIC 0620481
  • 59+ years operating since 1967

What reviews say by service

Roof Repair
no reviews specifically detail roof repair work; roofing appears to be a claimed service but not evidenced in reviews
24/7 Emergency Roofing
responds to emergency calls on weekends and holidays within hours
Roof Replacement & Installation
not evidenced in reviews
Roof Inspection & Insurance Claims
assists homeowners with insurance claims documentation during damage assessments
Flat & Commercial Roofing
completed commercial mold and water remediation on Saturday during holiday weekend
Metal Roofing
not evidenced in reviews

How it compares

  • Rated 4.6 against a 4.71 average across the 902 roof repair businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 75
Review volume 84
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
76
4
1
3
0
2
0
1
8

Common questions

Do you respond to emergencies after hours?
Yes. Reviewers report same-day arrival on Saturday nights and Labor Day weekend calls. The business lists 7-day hours on Google.
Can you help with my insurance claim?
Yes. Multiple reviewers note the team assesses damage, advises on repairs, and assists with insurance paperwork during the mitigation process.
Do you pack and unpack belongings during water damage cleanup?
Yes. Reviewers mention the team packs out and unpacks household goods as part of restoration projects.
Request a quote

Similar roofing contractors nearby

Christopher Home Improvement
92

Christopher Home Improvement

4.9(163)✓ Google-verified

Raul and his crew consistently finish roof and gutter jobs in one or two days, often beating competitors' quotes by thousands. Reviewers praise their professionalism, attention to detail, and spotless cleanup. Customers name Raul specifically as easy to work with and willing to add extras (cricket flashing, gutter guards) same-day if needed. The team has handled full replacements, storm damage, and commercial jobs across Connecticut and Rhode Island with no reported leaks, delays, or quality issues.

Metal RoofingGutters & SidingRoof Repair
View profile
United Home Experts of New London County
88

United Home Experts of New London County

5.0(55)✓ Google-verified

Crews consistently finish on time with thorough cleanup and clear communication from start to finish. Siding, roofing, window, and door projects earn praise for quality finishes and trim detail. All 55 reviews are five-star.

Roof RepairGutters & SidingRoof Replacement & Installation
View profile
Scepanski Roofing
73 low data

Scepanski Roofing

5.0(7)✓ Google-verified

All reviews are five-star, consistently praising professional work, fair pricing, and timely service. Evidence is limited to positive feedback with no critical perspectives on potential weaknesses.

Roof RepairGutters & SidingRoof Replacement & Installation
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-25