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Storm Masters

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 38 Google reviews · How we rank ›

4.7(38) 79 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsGutters & Siding
Storm Masters
Services
Roof Inspection & Insurance Claims, Gutters & Siding
Reviews
38

What recent reviews say

Storm Masters excels at guiding customers through storm damage claims and delivering polished roof installations. Staff like Bari and Ian walk homeowners through options without pressure, handle insurance paperwork directly, and field large crews that finish jobs in a day with clean sites. One customer from four years ago reported permit funds misappropriated and visible installation defects left unrepaired despite repeated promises; the complaint went unresolved and to small claims court. The recent surge of positive reviews (within weeks) contrasts sharply with that outcome, making consistency the key question.

Most work involves wind and storm damage covered by insurance, emergency roof repairs after fallen trees, and full replacements. The company claims over two decades in business and holds HIC certification. Pricing appears competitive; one reviewer mentioned savings versus expectations, and another noted reasonable rates that earned three referrals from the same customer.

Praised for
  • responsive insurance advocacy
  • skilled crew execution
  • transparent communication
  • emergency responsiveness
  • clean job sites
Watch-outs
  • permit payment mishandled
  • quality issues unresolved
  • poor follow-through on warranty
  • communication dropped after payment
responsive-communicationskilled-workmanshipclean-jobsiteinsurance-savvypunctualno-showmissed-deadlinesleaks-after-repair
Best for: homeowners with wind or storm damage seeking insurance-guided roof replacement.
Think twice if: You require iron-clad warranty follow-up; one customer's post-installation defects went unrepaired despite court judgment.

Strengths

  • expert insurance claim navigation
  • same-day large crew completion
  • emergency night response capability
  • transparent contractor recommendations

Worth knowing

  • Staff named Bari and Ian praised for customer guidance and insurance mediation
  • Crews complete full roof replacements in one day with cleanup
  • One incident (2022): permit payment cashed but not paid to town; visible installation bumps left unresolved and case went to small claims court
  • Emergency response documented: staff attended to storm damage during night emergency while homeowner at work

What reviews say by service

24/7 Emergency Roofing
Staff responded at night to secure storm-damaged roof while homeowner was unavailable.
Roof Inspection & Insurance Claims
Bari and team consistently praised for guiding claims, mediating with adjusters, and removing paperwork burden from homeowners.
Roof Replacement & Installation
Large crews execute full replacements efficiently; one four-year-old case involved visible defects (bumps across shingles) left unaddressed despite warranty promises.
Gutters & Siding
One reviewer mentioned gutter work alongside roofing; limited detail in reviews.

How it compares

  • Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 80
Review volume 69
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
0
2
0
1
3

Common questions

Do you help with insurance claims?
Yes. Bari and his team handle the entire process: they inspect for damage, mediate with adjusters, work directly with insurance companies, and walk homeowners through their options.
How fast can you complete a roof replacement?
A large crew can finish a full roof replacement and cleanup in one day, according to multiple reviewers.
Do you respond to emergency roof damage at night?
Yes. One customer reported Bari came to temporarily secure a storm-damaged roof in the middle of the night while they were at work.
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Modern Way handles insurance claims from start to finish, removing the paperwork burden from homeowners. Roofs get installed in one day, crews clean up completely, and staff like Rick and Danny stay available throughout the process. Reviewers consistently cite quick scheduling, professionalism during high temperatures, and attention to detail like color matching and flashing work. The only minor note comes from one reviewer waiting on warranty paperwork after installation. Staff by name (Rick, Danny, Joe, Brendon) appear across multiple reviews, suggesting continuity in relationships. Gutter work is included with roof jobs, sometimes at no extra cost. Pricing is described as more affordable than larger competitors. Every recent review is five stars, with zero complaints about workmanship, leaks, or hidden costs.

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Frank and his team earn consistent five-star praise for showing up on time, explaining problems clearly without sales pressure, and sending regular updates with photos as work progresses. Whether handling roof leaks, full replacements, storm damage, or gutters, they finish fast, leave sites spotless, and often stay connected afterward to address follow-up needs or unforeseen damage. Customers repeatedly highlight Frank's willingness to help beyond the quoted scope-connecting them with contractors for separate jobs, assisting with water damage on his own time, or offering to touch up unpainted trim. The combination of transparent estimates, skilled crew work (including Nick), and genuine care for customer peace of mind sets this operation apart in a region where trust is hard to find.

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Last updated 2026-08-26