Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Recent reviews consistently praise fast turnaround, quality work, and thorough cleanup. Evidence base is modest (13 reviews), with all recent feedback uniformly positive.
Over four years of reviews show consistent 5-star ratings for Creative Home Improvement's roofing, siding, gutters, and window work across Connecticut. Customers repeatedly praise Andy and his team-particularly his father Les-for arriving on time, explaining work clearly, handling insurance paperwork, and leaving jobsites clean with no hidden charges. The crew's attention to detail and fair pricing stand out in nearly every review.
All 53 Google reviews are five-star. Customers consistently name Mike, Jean, and Darrin for speed, professionalism, and fair pricing on everything from gutters to full roof replacement. A homeowner bought a damaged house, discovered extensive hidden rot mid-project, and praised the crew for patience during insurance negotiations and staying flexible on costs. Another called the roof replacement "like watching a full orchestra," crediting the team's preparation and debris management. Work finishes on time or faster; jobsites remain tidy throughout. The business handles roof repair, replacement, gutter work, siding, and emergency calls within hours. Their estimate process is described as clear and detailed. One review notes the crew alerting the homeowner when his dog wandered into the work area. Pricing emerges as consistently competitive; one customer explicitly contrasted Level One's honest assessment against other firms quoting unnecessary full gutter replacements.
Last updated 2026-09-25