Positive early reviews (2017-2018) praised Frank's communication and flat roof work. Since 2020, nearly all feedback warns of being unreachable after payment, failing to honor warranties, and delivering poor-quality repairs. Leaks return within months; callers report disconnected phones and no response to mail or voicemail.
Based on limited recent reviews, so treat this as low-confidence.
All 17 reviews give five stars, citing consistent praise for Josh Smith's professionalism, transparency, and attention to detail across roof replacement, siding work, and gutters. Customers note competitive pricing without compromising quality, steady communication, clean sites, and willingness to adapt scope during projects. No complaints or negative themes appear in the review set.
All 10 reviewed projects resulted in five-star ratings. Customers praise responsive communication (Adam noted by name multiple times), punctual arrivals, and high-quality finishes. Flat roofs, shingle installs, leak repairs, and metal work all completed without complaints; one customer reported zero leaks after years of prior problems. The company's 50-year history and continued attentiveness to past clients stood out across reviews.
Jonathan handles roof repairs with the same care he brings to his other work: fast responses, clean execution, and honest pricing. Five reviewers over eight months consistently praised his reliability, attention to detail, and willingness to go beyond what was asked.
Last updated 2026-08-26