Connecticut Roofing Guide
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The Roofers, llc

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 59 Google reviews · How we rank ›

4.9(59) 85 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsRoof Repair
The Roofers, llc
Services
Roof Inspection & Insurance Claims, Roof Repair
Reviews
59

What recent reviews say

Scott and his crew earn consistent praise for speed, fair rates, and single-day completions on roof replacements and repairs. Their responsiveness stands out: one customer received answers within an hour, another got same-morning service after a storm. The one serious complaint alleges aggressive insurance-claim filing led to fraud accusations, a risk worth considering if you lean on them for claim management.

Praised for
  • quick and responsive
  • fair and honest pricing
  • completed same-day
  • thorough cleanup
  • professional and caring team
Watch-outs
  • insurance claim mishandled
  • accused customer of fraud
punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationlicensed-insured
Best for: homeowners needing fast roof replacement or repairs with transparent pricing
Think twice if: you rely on them to manage insurance claims; one complaint alleges aggressive filing tactics led to fraud accusations

Strengths

  • same-day completion common
  • responds within one hour
  • fair pricing, no upselling
  • meticulous cleanup

Worth knowing

  • Scott is the primary contact and decision-maker; customers praise his responsiveness
  • Jobs typically complete in one day even on large projects (e.g., 1600 sq ft finished by 4 PM after 7 AM start)
  • Team provides photo documentation of work progress
  • Crew has included Jose; customers note they work professionally in harsh conditions (100-degree heat mentioned)
  • Snow and ice-dam removal completed within one hour on emergency calls
  • Owen's Corning Preferred Contractor status

What reviews say by service

Roof Replacement & Installation
Single-day completions and high-quality finishes widely praised; fair pricing consistently mentioned
Roof Repair
Emergency repairs completed same morning after contact; ice-dam and storm damage handled quickly and affordably
Roof Inspection & Insurance Claims
One customer alleged overly aggressive insurance-claim filing that backfired into fraud accusations
24/7 Emergency Roofing
Morning-after response to ice-dam emergency; snow removal completed within one hour
Metal Roofing
No specific review evidence
Flat & Commercial Roofing
No specific review evidence

How it compares

  • Rated 4.9 against a 4.83 average across the 244 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 90
Review volume 77
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
57
4
0
3
1
2
0
1
1

Common questions

How quickly can Scott's team start after I call?
One customer received same-morning service after an emergency ice-dam call. Another got a response within an hour of any inquiry. Scott works 7 days a week.
Do jobs really finish in one day?
Multiple customers report same-day completion even on large replacements (e.g., 1600 sq ft replaced between 7 AM and 4 PM with cleanup).
Will they handle my insurance claim?
Their website lists insurance claim management as a service. However, one customer's experience turned problematic when the company filed an aggressive claim that led to fraud accusations; consider discussing their process in detail first.

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Smart Roofing
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Smart Roofing

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Smart Roofing earns consistent praise for completed jobs within a day, professional crews, and clear communication. Hector and Luis are named as competent technicians. However, two older complaints note aggressive door-knocking despite no-solicitation signs and unsafe driving, suggesting occasional lapses in professionalism that prospective customers should weigh against the 92% five-star rating.

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Gavilanes Home Improvement
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All seven reviews praise the team's skill, clear communication, and meticulous cleanup, with several noting competitive pricing. Jose, Einstein, and David are named repeatedly for their professionalism and attention to detail, including techniques like magnet sweeps for nails and transparent discussion of needed repairs like plywood replacement.

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SAVKAT
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Positive reviews praise Jordan Bernstein, Brad Sedito, and the team for fair pricing, responsive communication, and fast installations that often beat promised timelines. System design and installation quality receive consistent praise. Four critical reviews highlight serious problems: non-functional solar systems months after install with no follow-up, aggressive door-to-door tactics that led to police involvement, messy job sites, and uncoordinated work resulting in missed utility notifications and inspector re-approvals. The gap between promised and delivered support after purchase stands out as the core complaint. Customers report difficulty reaching service staff, unresolved system failures, and what feels like post-sale abandonment. One reviewer faced six months without proper follow-up on a system that didn't meet original specifications. However, satisfied customers consistently name specific staff members and note being prioritized throughout their projects.

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Last updated 2026-08-26