How does Apex handle insurance claims?

Jose personally engages with insurance companies; one reviewer reports he secured $125,000 in proceeds after the carrier initially offered $17,000 on a commercial roof.

What happens after work is done?

Crew cleans thoroughly, including attic inspection where relevant, and inspects fine details to ensure nothing is missed.

Apex Exteriors LLC

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 41 Google reviews · How we rank ›

4.8(41) 73 low data composite score See reviews on Google ✓ Google-verified

Roof Inspection & Insurance ClaimsGutters & SidingRoof RepairRoof Replacement & Installation

Location: Waterbury
Services: Roof Inspection & Insurance Claims, Gutters & Siding, Roof Repair
Reviews: 41
Ranking: #250 in Roof Inspection & Insurance Claims
Best for: homeowners with insurance claims needing expert guidance and on-time execution

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What recent reviews say

Most work arrives on schedule, cleanup is meticulous, and the team handles insurance claims expertly. Jose is named repeatedly for knowledge and professionalism. One recent complaint involved a missed inspection appointment and unresponsiveness, though the bulk of feedback spans two to three years earlier.

Based on limited recent reviews, so treat this as low-confidence.

Praised for

on-time arrival and completion
thorough cleanup
Jose's expertise and communication
professional crew
handles insurance claims well

Watch-outs

no-shows on scheduled inspections
poor communication and ghosting
unresponsive to calls and emails

punctualclean-jobsiteskilled-workmanshipresponsive-communicationinsurance-savvyno-showpoor-communication

Best for: homeowners with insurance claims needing expert guidance and on-time execution

Think twice if: homeowners concerned about communication responsiveness or risk of missed appointments

Where this business shines

reliable on-time completion
expertise with insurance claims and negotiation
meticulous jobsite cleanup
Jose Acosta's technical knowledge

Worth knowing

Jose Acosta is named lead by reviewers for knowledge and claim handling
crew inspects attics and checks roof nooks thoroughly
one reviewer reports Jose secured $125,000 in insurance proceeds on a commercial building after carrier initially offered $17,000
cleanup includes attic inspection and respect for property
work spans roof replacement, gutter installation, and repair

What reviews say by service

Roof Repair: praised for prompt, thorough work with meticulous cleanup
Roof Replacement & Installation: customers report on-time completion and high-quality workmanship; one notes materials and inspection depth
Gutters & Siding: completed alongside roof work; described as professional and well-finished
Roof Inspection & Insurance Claims: Jose noted for insurance expertise; one complaint of no-show on inspection appointment; strong praise for claim negotiation and attic inspections

How it compares

Rated 4.8 against a 4.77 average across the 687 gutters & siding businesses listed here.
Has more Google reviews than 83% of the businesses in this directory.

What earned this score?

Our Rubric

Star rating 85

Review volume 70

Review recency 41

Review sentiment 58

Profile completeness 100

Verification 30

Rating breakdown

Common questions

How does Apex handle insurance claims?: Jose personally engages with insurance companies; one reviewer reports he secured $125,000 in proceeds after the carrier initially offered $17,000 on a commercial roof.
What happens after work is done?: Crew cleans thoroughly, including attic inspection where relevant, and inspects fine details to ensure nothing is missed.

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Similar roofing contractors nearby

42 low data

four decades roofing

1.0(2)✓ Google-verified

Two one-star reviews from seven years ago report payment accepted but work not completed, with the contractor unresponsive to follow-up. Detail is limited and both reviews are dated, but the complaints are serious.

Flat & Commercial RoofingGutters & SidingRoof Repair

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