Connecticut Roofing Guide
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Artisan Building and Remodeling LLC

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 471 Google reviews · How we rank ›

4.7(471) 85 composite score See reviews on Google ✓ Google-verified
Metal RoofingRoof Inspection & Insurance ClaimsFlat & Commercial RoofingRoof RepairGutters & Siding
Artisan Building and Remodeling LLC
Services
Metal Roofing, Roof Inspection & Insurance Claims, Flat & Commercial Roofing
Reviews
471

What recent reviews say

Artisan completes roof and gutter jobs in one day with meticulous site cleanup and attentive project managers like Brandon and Liam. Most reviews highlight fast turnaround and professional crews. However, recent disputes center on material substitutions (OSB sold as plywood, ridge vent omitted without notice) and significant markup on supplies, with customer service slow to resolve concerns or provide transparency on pricing.

The company holds GAF Master Elite and Owens Corning certifications and serves multiple Connecticut counties. Strong praise for handling insurance claims and storm damage work. Named staff (Tim in sales, Ryan in customer service, Brandon and DJ as project managers) feature in reviews, though communication breakdowns between sales commitments and job-day execution are a recurring friction point.

Praised for
  • fast, thorough installation
  • clean jobsites and detailed cleanup
  • knowledgeable, responsive staff
  • skilled team coordination
  • insurance claims handled smoothly
Watch-outs
  • material markup concerns
  • contract terms not honored on-site
  • poor communication between sales and installation teams
  • materials substituted without buyer consent
skilled-workmanshipclean-jobsiteresponsive-communicationpunctualinsurance-savvyoverpricedpoor-communicationhidden-costs
Best for: Homeowners seeking fast roof replacements, insurance-backed repairs, and one-day installation with strong cleanup standards.
Think twice if: Ask for a detailed material cost breakdown upfront; confirm all contract terms (plywood type, ridge vent compatibility) in writing before installation day.

Strengths

  • Same-day roof installations with thorough cleanup
  • GAF Master Elite and Owens Corning certified
  • Experienced at insurance and storm damage claims
  • Named project managers (Brandon, Liam, DJ) who answer texts and show up on time

Worth knowing

  • GAF Master Elite and Owens Corning certifications
  • HIC license 0651418
  • BBB A+ rating claimed
  • Operating since 2017
  • Named project managers: Brandon, Liam, DJ; sales staff: Tim, Mike, Andrew; customer service: Ryan, Brittany, Adele
  • Completes most roof replacements in one day (7 am to 8:30 pm range)
  • Handles insurance claims end-to-end

What reviews say by service

Roof Replacement & Installation
Fast, one-day completion with clean jobsites; material upgrades (full plywood replacement) handled with care and expertise.
Roof Repair
Successfully repairs leaks from other roofers; ridge vent compatibility and material substitution issues noted.
Gutters & Siding
Praised for quality work (Fernando and crew named); integrated into multi-service projects with strong follow-through.
Roof Inspection & Insurance Claims
Thorough inspections including drone photography, attic assessment, and ventilation diagnosis; insurance claims handled smoothly end-to-end.
Metal Roofing
Services listed on website; no review text directly addresses this category.
Flat & Commercial Roofing
Services listed on website; no review text directly addresses this category.

How it compares

  • Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 99% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
424
4
12
3
3
2
10
1
22

Common questions

How long does a roof replacement take?
Most jobs complete in one day. One recent example took 7 am to 8:30 pm, with full site cleanup before crew departure.
Do you handle insurance claims?
Yes. The company works with homeowners and insurers on storm damage and replacement claims, managing the process end-to-end.
What materials do you use for roofing?
The company installs GAF and Owens Corning products as a certified contractor. Confirm material specifications (plywood type, product grade) in your contract before work begins.

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Last updated 2026-08-26