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Nu-Face Home Improvements

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 582 Google reviews · How we rank ›

4.9(582) 88 composite score See reviews on Google ✓ Google-verified Publishes prices
Gutters & SidingRoof Inspection & Insurance Claims
Nu-Face Home Improvements
Services
Gutters & Siding, Roof Inspection & Insurance Claims
Reviews
582

What recent reviews say

Most customers report fast, professional window, door, and siding work with attentive staff who answer questions and fix problems after completion. Named installers like Scott, Alfredo, Ramone, and Tiago earn praise for skill and courtesy. One significant project experienced months-long delays, loose crew management, installation errors (exterior lights with exposed wiring, falling siding panel within months), and incomplete work. Two reviewers noted aggressive sales tactics.

The company takes jobs competitors decline, moves quickly when possible, and handles recalls promptly. Their strength is responsive follow-up service. The caveat: larger, multi-phase projects may lack oversight, and the sales process varies sharply depending on the representative.

Praised for
  • responsive service team
  • professional installation quality
  • efficient execution and scheduling
  • honest communication throughout project
  • willing to accommodate unusual requests
Watch-outs
  • missed project deadlines by weeks
  • inadequate crew oversight and coordination
  • quality inconsistencies on single job
  • pushy sales pressure and demeaning treatment
skilled-workmanshipresponsive-communicationpunctualhonors-warrantyclean-jobsitepushy-salesmissed-deadlinesleft-mess
Best for: Homeowners needing single-day window, door, or siding jobs and those with mobile homes or unusual project requirements.
Think twice if: Multi-phase exterior projects involving multiple trades and close coordination. One reviewer experienced two-month delays, scattered crew quality, electrical hazards, and incomplete work on a siding job.

Strengths

  • named technicians follow up to fix post-install issues
  • will take on specialty work and difficult projects
  • installation often completed in one day
  • transparent about product options and pricing

Worth knowing

  • Scott, Alfredo, Ramone, Tiago, Chris, Alyssa, Dominick, Nicholas, and Junior named as skilled or courteous staff
  • Follow-up service includes full replacements for minor issues (frame cracks, storm door adjustment)
  • Accepts mobile home jobs when competitors decline
  • One project had falling siding panel within six months of completion
  • Exterior lights installed with exposed internal wiring and low-level electrical charge detected
  • Two-star reviews cite two-month schedule slip and inadequate jobsite supervision

What reviews say by service

Gutters & Siding
One customer praised gutter installation alongside siding; no separate complaints.
Roof Replacement & Installation
Customer report of new roof installation that left them thrilled with outcome.
Roof Repair
Limited review evidence; not clearly discussed in detail.
Roof Inspection & Insurance Claims
No review evidence.

How it compares

  • Rated 4.9 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 93
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
546
4
16
3
4
2
2
1
14

Common questions

Do they work on mobile homes?
Yes. A reviewer noted several other firms declined, but Nu-Face accepted and completed window replacement on a mobile home to their satisfaction.
How long does a typical installation take?
One customer reported their window replacement took a few hours; another noted entire house windows were completed in a matter of hours on installation day. A larger siding project with specialty items took from early December through late December.
Will they fix problems after installation?
Yes. A customer with a cracked door frame and storm door issue contacted them and they re-installed both the entire frame and door adjuster at no charge mentioned in the review.

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Last updated 2026-08-26