Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
One recent reviewer praised quick diagnosis, but an earlier customer reported that a rolled roof installation created leaks instead of solving them. The 2.3-star average and split ratings reflect inconsistent work quality.
Most reviewers describe smooth installations backed by a responsive team that handles city inspections and cleanup. Named staff like Adam, Brian, Taylor, and Chadwick appear across multiple five-star reviews for transparent process and quick problem-solving. Two complaints cite installation mistakes and slow compensation, with one customer waiting months for reimbursement despite the company's eventual resolve.
For five years and across 250 reviews, this West Hartford company has delivered consistently strong results: homeowners call with a shingle off or a leak, and crew arrives the next day or same afternoon. Paul and Mark handle estimates without pushing contracts; Mark or Griffin stays onsite during larger jobs to answer questions and catch problems before they compound. Metal roofing sections get the extra care reviewers notice. Work spans residential replacements on asphalt and standing seam metal to ice dam repair and roof inspections for insurance. Staff clean up thoroughly, stick to timelines, and charge reasonably for the quality. Reviewers name Ryan, Paul, Griffin, and Mark as people they'd call again.
Last updated 2026-08-26