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RRCA - Roofing & Reconstruction Contractors of America -CT

Updated 2026-09-25 · 46,759 reviewed · 1,169 listed · Scored from 66 Google reviews · How we rank ›

4.7(66) 77 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsRoof RepairRoof Replacement & InstallationFlat & Commercial Roofing24/7 Emergency Roofing
RRCA - Roofing & Reconstruction Contractors of America -CT
Location
West Hartford
Services
Roof Inspection & Insurance Claims, Roof Repair, Roof Replacement & Installation
Reviews
66
Ranking
#185 in Roof Inspection & Insurance Claims
Best for
homeowners needing storm damage repairs with insurance coordination

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.

What recent reviews say

Most customers praise RRCA's office coordination, insurance handling, and workmanship quality, particularly Jessica C's responsiveness and crew professionalism. Storm damage and replacement jobs are completed quickly, cleanly, and with careful site management.

However, a minority report serious post-repair leaks, retained insurance funds without completing work, and quality control lapses (leftover nails, improper materials). Communication breakdowns occur during the insurance closure phase. These concerns are confined to about 4% of reviews but involve significant financial and structural stakes.

Praised for
  • responsive office staff (especially Jessica C)
  • handles insurance claims efficiently
  • clean jobsite and thorough cleanup
  • skilled workmanship and quick turnaround
  • navigates storm damage and inspections well
Watch-outs
  • post-repair leaks reported
  • uncollected insurance checks and project abandonment
  • poor quality control (nails left in yard, improper flashing)
  • delayed insurance closure and follow-up
skilled-workmanshipresponsive-communicationclean-jobsiteinsurance-savvyleaks-after-repairpoor-communicationhidden-costs
Best for: homeowners needing storm damage repairs with insurance coordination
Think twice if: post-repair leaks have occurred; verify warranty terms and inspector sign-off on completion

Where this business shines

  • strong insurance claims navigation and documentation
  • responsive office staff and fast problem-solving
  • efficient crew coordination and same-day turnarounds on major jobs
  • clean, professional installation with debris removal

Worth knowing

  • Jessica C praised repeatedly for responsiveness and insurance documentation
  • JoJo and Colin noted for thorough assessment and crew coordination
  • 24 sq. roof replaced with 8 sheets of plywood in 8 hours
  • Sam Nichols mentioned for free inspections and no-commitment quotes
  • Left extra materials and full debris cleanup at customer request

What reviews say by service

Roof Repair
quality concerns: leftover nails and improper flashing noted; some post-repair leaks reported
Roof Replacement & Installation
praised for speed (one-day completion) and clean work; majority report excellent results, but minority report post-repair leaks
Roof Inspection & Insurance Claims
strong reputation for handling claim documentation, coordinating with insurers, and working through damage assessment
24/7 Emergency Roofing
responsive to storm damage; evidence limited but post-storm callouts are positive
Flat & Commercial Roofing
insufficient review evidence

How it compares

  • Rated 4.7 against a 4.82 average across the 403 roof inspection & insurance claims businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

What earned this score?

Our Rubric
Star rating 80
Review volume 79
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
61
4
0
3
0
2
0
1
5

Common questions

How long does a roof replacement take?
One to two days typical; a 24 sq. ft. three-level roof was completed in 8 hours, with gutters finished a couple of days later when weather permitted.
Do you handle insurance claims?
Yes. Jessica C and the office team manage documentation, coordinate with the insurer, and handle work-order changes during the claim process.
Is there cleanup after the job?
Yes. They remove all debris, leftover nails, and materials; customers have noted thorough yard cleanup, including around pet areas.

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Last updated 2026-09-25