Two five-star reviews highlight Franklin Custom's attention to detail, clear communication, and high-quality materials on roof projects. A third review clashes with this pattern, suggesting inconsistency or unresolved issues that prevent a stronger overall rating.
Based on limited recent reviews, so treat this as low-confidence.
Five-star reviews praise George and his crew for solid roofing and siding work, fair quotes, and clean job sites. One-star reviews flag repeated problems with flashing, unexpected price increases, and material disputes that undercut the positive track record.
Quality Roofing Services, Inc. handles commercial and residential roofing work across Connecticut with a track record of delivering on time and exceeding scope. Their leadership and crew manage high-constraint projects-occupied multifamily buildings, downtown high-rises, sprawling flat roofs with mechanical coordination-consistently and have performed millions of dollars of work for repeat clients.
Most satisfied customers praise Michael's communication and his team's workmanship on complex replacements, including metal and cedar roofs. However, initial contact delays and at least one long-standing warranty issue merit caution before committing.
Last updated 2026-08-26