Five-star reviews praise George and his crew for solid roofing and siding work, fair quotes, and clean job sites. One-star reviews flag repeated problems with flashing, unexpected price increases, and material disputes that undercut the positive track record.
Based on limited recent reviews, so treat this as low-confidence.
Two five-star reviews highlight Franklin Custom's attention to detail, clear communication, and high-quality materials on roof projects. A third review clashes with this pattern, suggesting inconsistency or unresolved issues that prevent a stronger overall rating.
Most satisfied customers praise Michael's communication and his team's workmanship on complex replacements, including metal and cedar roofs. However, initial contact delays and at least one long-standing warranty issue merit caution before committing.
Quality Roofing Services, Inc. handles commercial and residential roofing work across Connecticut with a track record of delivering on time and exceeding scope. Their leadership and crew manage high-constraint projects-occupied multifamily buildings, downtown high-rises, sprawling flat roofs with mechanical coordination-consistently and have performed millions of dollars of work for repeat clients.
Last updated 2026-08-26