Does Frank respond quickly to requests for quotes or emergency repair?

Yes. Reviewers report he responds to calls and texts promptly, often arriving the same or next day for inspections. Storm damage jobs have been assessed the morning after initial contact.

Will the work be done in a single day?

Often. Multiple reviews note roof replacements and repairs completed in one day. Gutter replacements typically happen within a couple of days of approval. Scope and weather affect timing.

What happens if more damage is discovered during the job?

Frank communicates findings clearly and provides separate estimates for additional work (e.g., plywood replacement). He does not apply pressure and gives customers time to review quotes before deciding.

HIRA | Roofing & Improvements

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 69 Google reviews · How we rank ›

5.0(69) 89 composite score See reviews on Google ✓ Google-verified

24/7 Emergency RoofingRoof Inspection & Insurance ClaimsRoof RepairGutters & Siding

Services: 24/7 Emergency Roofing, Roof Inspection & Insurance Claims, Roof Repair
Reviews: 69

What recent reviews say

Frank and his team earn consistent five-star praise for showing up on time, explaining problems clearly without sales pressure, and sending regular updates with photos as work progresses. Whether handling roof leaks, full replacements, storm damage, or gutters, they finish fast, leave sites spotless, and often stay connected afterward to address follow-up needs or unforeseen damage.

Customers repeatedly highlight Frank's willingness to help beyond the quoted scope-connecting them with contractors for separate jobs, assisting with water damage on his own time, or offering to touch up unpainted trim. The combination of transparent estimates, skilled crew work (including Nick), and genuine care for customer peace of mind sets this operation apart in a region where trust is hard to find.

Praised for

responsive communication and photo updates
Frank's professionalism and honesty
quality workmanship and pride in details
fast job completion and clean sites
goes above and beyond for customers

punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationlicensed-insuredgood-warranty

Best for: Homeowners seeking honest estimates, photo updates, and a business owner who stays involved throughout the project.

Strengths

frank's direct involvement and transparency
same-day or next-day response on urgent jobs
clean-up and site care during and after work
willingness to troubleshoot related home problems

Worth knowing

Frank is the owner and manages customer contact, estimates, and site work.
Crew member Nick also mentioned in positive reviews for professionalism.
Storm damage response can be next morning after inquiry.
Sends photos before work starts, during progress, and of finished result.
Logs warranties online so customers retain paperwork.
Uses magnet roller to collect stray nails after shingle work.
Has mold-remediation license and has offered that service to resolve water damage.
Willing to coordinate with other contractors (tree removal, appliance deals) on customer's behalf.

What reviews say by service

Roof Repair: Leak fixes handled quickly and thoroughly; bad ice dams resolved same day with clear explanation.
Roof Replacement & Installation: Multiple full replacements praised for fast completion (often one day), quality plywood work, and excellent final appearance.
Roof Inspection & Insurance Claims: Frank conducts initial inspections and recommends full replacement when needed; guides customers through insurance claim process and meets adjusters on-site.
Gutters & Siding: Gutter replacement after storm damage done professionally within days; leaf guards included; cleanup spotless.

How it compares

Rated 5 against a 4.76 average across the 415 gutters & siding businesses listed here.
Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Our Rubric

Star rating 95

Review volume 80

Review recency 100

Review sentiment 81

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Does Frank respond quickly to requests for quotes or emergency repair?: Yes. Reviewers report he responds to calls and texts promptly, often arriving the same or next day for inspections. Storm damage jobs have been assessed the morning after initial contact.
Will the work be done in a single day?: Often. Multiple reviews note roof replacements and repairs completed in one day. Gutter replacements typically happen within a couple of days of approval. Scope and weather affect timing.
What happens if more damage is discovered during the job?: Frank communicates findings clearly and provides separate estimates for additional work (e.g., plywood replacement). He does not apply pressure and gives customers time to review quotes before deciding.

Contact

Phone: +1203-707-1104
Website: https://www.callhira.com/
Address: 155 Main St, Oakville, CT 06779
Open in Google Maps

Last verified 2026-08-26

Opening hours

Monday: 08:00-19:00
Tuesday: 08:00-19:00
Wednesday: 08:00-19:00
Thursday: 08:00-19:00
Friday: 08:00-19:00
Saturday: 08:00-19:00
Sunday: 08:00-19:00

As listed on Google.

From their website

Services listed

Roof RepairRoof ReplacementStorm Damage RestorationGutter InstallationSidingPaintingVinyl FlooringWindows

Credentials claimed:Insurance Specialists

As published by the business on its own website; not independently verified.

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