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James Salls Roofing, LLC

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 13 Google reviews · How we rank ›

4.1(13) 60 composite score See reviews on Google ✓ Google-verified
Roof RepairRoof Replacement & InstallationGutters & Siding
James Salls Roofing, LLC
Services
Roof Repair, Roof Replacement & Installation, Gutters & Siding
Reviews
13

What recent reviews say

Repeat customers praise reliable service, quality workmanship, fair pricing, and clean jobsites. However, multiple reviews across years document poor communication, non-response to callbacks, and abandoned projects, revealing inconsistent service execution.

Praised for
  • Reliable, on-time service
  • High-quality workmanship
  • Fair pricing
  • Responsive owner
  • Clean jobsites, minimal disruption
Watch-outs
  • Poor follow-up communication and non-response
  • Abandoned projects and unfinished work
  • Missed callbacks over weeks
punctualfair-pricingskilled-workmanshipclean-jobsiteresponsive-communicationpoor-communicationmissed-deadlines
Best for: Homeowners and property managers seeking reliable contractors
Think twice if: Rapid response and follow-up communication are critical

Strengths

  • Handles small jobs with same professionalism as large commercial projects
  • Owner personally responds to customer questions
  • Crew trained to minimize disruption and leave clean jobsites
  • Fair pricing with transparent estimates

Worth knowing

  • Owner personally responds to customer questions and concerns
  • Crew trained to be extremely respectful to residents and minimize cleanup mess
  • Typical 1-2 week turnaround from quote to project start
  • Small projects receive equal professionalism as large multi-unit jobs

What reviews say by service

Roof Repair
Multiple reviews praise leak and vent repairs, including emergency response work.
Roof Replacement & Installation
Reviews detail dryer vent and garage roof installation completed with professional attention.

How it compares

  • Rated 4.1 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 67
Review volume 50
Review recency 100
Review sentiment 53
Profile completeness 50
Verification 0

Rating breakdown

5
10
4
0
3
0
2
0
1
3

Common questions

Do you handle small projects like vent repairs?
Yes. A recent review noted they completed a dryer roof vent installation with the same professionalism and follow-up as larger jobs.
Do you work for condo associations?
Yes. A condo association manager praised their reliability, professional crew, minimal disruption to residents, and fair pricing.
How long until my project starts after a quote?
One review noted materials for a garage roof arrived approximately one week after quote, with work scheduled to begin the following week.
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Last updated 2026-08-26