Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-26.
Jarod and his team deliver roof and siding work in a single day with careful attention to site cleanliness and customer concerns. Reviewers consistently credit competitive pricing, transparent communication, and crew efficiency; the owner personally walks through quotes and stands behind his work with no pressure to upsell.
Repeat customers praise reliable service, quality workmanship, fair pricing, and clean jobsites. However, multiple reviews across years document poor communication, non-response to callbacks, and abandoned projects, revealing inconsistent service execution.
One five-star review on file. Their website lists 20+ years in business and claims A+ BBB rating. Services span roof repair, replacement, installation, storm damage, gutters, siding, and more across Norwich and nearby towns. Limited review evidence.
Reviewers consistently report fast arrival and responsive service from named staff members like Teresita, Jose, and John, who are praised for courtesy and thorough cleanup of water and mold damage. One significant complaint involved inadequate fan maintenance during a two-week job, resulting in additional water damage; the homeowner switched to a competitor who resolved it faster without further harm. The business handles residential basement floods, pack-outs, and commercial mold remediation through weekend and holiday calls. Staff are frequently noted by name and commended for ease of dealing with insurance claims. A contractor who regularly subcontracts with ServPro describes them as hard workers and good communicators.
Last updated 2026-09-25