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LT Home Improvement Contracting llc

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 107 Google reviews · How we rank ›

4.9(107) 82 composite score See reviews on Google ✓ Google-verified
Roof RepairGutters & Siding
LT Home Improvement Contracting llc
Services
Roof Repair, Gutters & Siding
Reviews
107

What recent reviews say

Strong majority report smooth projects with attentive staff, clean work, and good communication. Luis and crew handle insurance claims well, explain options without pressure, and finish on time. One detailed complaint alleges fraudulent estimate charges despite advertised free inspections, aggressive collection calls, and submission of inflated insurance supplements before customer approval. Business reportedly agreed to stop pursuit if complaint was deleted.

Across roof, siding, gutter, and window work, the company delivers quality results and respects timelines. Named crew members Toribio and Matt appear consistently in positive feedback. The core complaint challenges billing practices around estimates and insurance work.

Praised for
  • professional and skilled crew
  • responsive communication and clear explanations
  • clean jobsite and efficient work
  • honest estimates and no pressure to buy
  • insurance expertise and claim support
Watch-outs
  • fraudulent estimate billing despite free claim
  • aggressive collection and intimidation tactics
  • deceptive advertising of free estimates
punctualskilled-workmanshipclean-jobsiteresponsive-communicationlicensed-insuredinsurance-savvyhidden-costspoor-communication
Best for: homeowners in CT and NY needing insurance claim coordination and full-roof or siding overhauls with clear timelines
Think twice if: concerns about estimate billing practices and customer service if claims become disputed

Strengths

  • insurance claim expertise and coordination
  • free comprehensive roof and siding inspections
  • crew known for clean, on-time work
  • owner Luis available for consultation and follow-up

Worth knowing

  • Named crew: Toribio (foreman, siding work), Matt (roofing); crew arrives 8am and cleans in dark after 5pm
  • Free roof and siding inspections offered
  • Owner Luis visible in customer communications and insurance coordination
  • Website advertises free estimates; one complaint alleges charging $2,493 for a free estimate submitted without approval
  • Insurance adjuster approval obtained before scope changes per multiple reviews
  • Crew known for uncovering additional work and securing approval before proceeding

What reviews say by service

Roof Repair
Repairs explained clearly; homeowner appreciated options without pressure to decide immediately.
Roof Replacement & Installation
New roofs finished faster than expected; crew professional and clean; quality praised as lasting many years.
Gutters & Siding
Gutter installation praised for attentive team member Luis and high-quality results.
Flat & Commercial Roofing
No clear review evidence for commercial or flat roofing specifically.
Metal Roofing
No clear review evidence for metal roofing specifically.
Roof Inspection & Insurance Claims
Free inspections described as informative and non-pressuring; owner Luis works closely with insurance adjusters and handles supplement estimates, though one complaint alleges fraudulent estimate submission and inflated charges.

How it compares

  • Rated 4.9 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 91
Review volume 88
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
104
4
1
3
0
2
0
1
2

Common questions

Do you offer free roof and siding inspections?
Yes. The business lists free inspections on its website and reviews confirm they provide comprehensive roof and siding inspections at no charge.
How do you work with home insurance claims?
Owner Luis coordinates directly with insurance adjusters and can prepare estimates for claims. One complaint disputes billing and estimate practices; the company states it will not pursue that debt if the complaint is removed.
How long do typical roof replacement projects take?
Several reviewers report projects finishing faster than expected. One customer's roof was completed in under the planned timeline; another experienced a full roof and siding overhaul that moved quickly.

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Last updated 2026-08-26