Connecticut Roofing Guide
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Masterbuild Construction

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 9 Google reviews · How we rank ›

3.7(9) 58 low data composite score See reviews on Google ✓ Google-verified
Roof RepairRoof Replacement & Installation
Masterbuild Construction
Services
Roof Repair, Roof Replacement & Installation
Reviews
9

What recent reviews say

Work quality splits sharply: some jobs earn praise for professionalism, while others required complete rework. Major red flags emerge in contract disputes: unresponsiveness after refund agreements, false claims of state licensing (verified absent by Secretary of State), and inconsistent documentation practices raise serious concerns about business legitimacy and customer protection.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • professional workmanship on chimney jobs
  • responsive on-site problem-solving
Watch-outs
  • poor quality work requiring do-overs
  • severe communication breakdown after disputes
  • unsubstantiated licensing and insurance claims
  • coercive business practices
skilled-workmanshippoor-communicationshoddy-workmanshipno-showhidden-costs
Think twice if: Check licensing independently: Connecticut Secretary of State shows no current license on file for this business despite website claims.

Strengths

  • handles chimney jobs in-house
  • can mobilize crew quickly for emergencies

Worth knowing

  • Website claims full licensure and insurance; Secretary of State verification found no license record
  • One customer reported company acknowledged poor initial work and promised crew replacement; follow-up job never completed and refund disputed for months
  • Another customer reported coercive circumstances (chimney partially demolished before contract agreed), paid cash, received no invoice or receipt

What reviews say by service

Roof Repair
Praised for professional completion; one case required full redo after customer rejected first attempt
Roof Replacement & Installation
No review text directly addresses replacement or installation work

How it compares

  • Rated 3.7 against a 4.71 average across the 646 roof repair businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 63
Review volume 43
Review recency 38
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
0
3
0
2
0
1
3
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Last updated 2026-08-26