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Nutmeg Roofing Company

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 69 Google reviews · How we rank ›

4.7(69) 78 composite score See reviews on Google ✓ Google-verified
Roof Inspection & Insurance ClaimsFlat & Commercial RoofingRoof RepairMetal RoofingGutters & Siding
Nutmeg Roofing Company
Services
Roof Inspection & Insurance Claims, Flat & Commercial Roofing, Roof Repair
Reviews
69

What recent reviews say

Nutmeg Roofing earns strong marks for speed, availability, and repair work. Sonny and crew typically answer calls same-day, handle insurance claims smoothly, and finish jobs quickly with minimal mess. Chris and team earned particular praise for a full replacement with solar coordination. The mix cracks over a high-stakes dispute: a $26,000 covered pergola roof built completely flat, causing water pooling and structural damage, with the owner alleging Sonny dismissed the failure. A separate complaint cited repeated delays (two-hour wait despite appointments) and defensive texts when reviewed. Most reviewers rank the work and communication highly, but these conflicts suggest stakes matter.

Praise focuses on Sonny Mitchell's direct manner, availability (including Saturday emergency ice dam calls), and crew professionalism. Work spans roof repairs, full replacements, ice/snow removal, gutter work, and driveway repair. One five-star reviewer praised cleanup and lawn care as thoroughly as the roof itself. Service footprint includes Orange, Fairfield, and beyond.

Praised for
  • responsive emergency service
  • skilled workmanship
  • insurance coordination
  • fast turnaround
  • clean jobsite
Watch-outs
  • design flaw led to roof pooling water
  • missed appointment windows
  • poor handling of complaints
punctualskilled-workmanshipclean-jobsiteresponsive-communicationinsurance-savvymissed-deadlinesleaks-after-repair
Best for: homeowners needing fast roof repairs and insurance claim navigation
Think twice if: those with complex custom roofs should clarify design and drainage in writing before work starts

Strengths

  • same-day emergency response
  • handles insurance coordination
  • fast job completion
  • strong cleanup discipline

Worth knowing

  • Sonny Mitchell, owner
  • Chris, foreman (noted for insurance coordination and solar panel handling)
  • documented same-day emergency response to ice dam on Saturday
  • full roof replacement completed in 1.5 days
  • crew cleanup includes gutter clearing and lawn care as courtesy
  • dispute over $26,000 pergola roof design (built flat, causing water pooling)

What reviews say by service

Roof Repair
fast response, effective repair work even in rain; one dispute over flat pergola design and pooling water
Roof Replacement & Installation
strong praise for speed, one-day-plus completion, insurance coordination, and crew professionalism
Roof Inspection & Insurance Claims
Chris praised for thorough inspection, quote, and seamless insurance claims coordination
Gutters & Siding
positive feedback on gutter replacement and cleaning work at reasonable prices
24/7 Emergency Roofing
same-day Saturday emergency ice dam response, working into night before blizzard

How it compares

  • Rated 4.7 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 80
Review volume 80
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
64
4
0
3
0
2
0
1
5

Common questions

Do they handle insurance claims?
Yes. Chris (foreman) coordinates directly with claims adjusters and guides customers through the process. One reviewer resolved a roof replacement in under 4 days.
Can they respond to emergencies on weekends?
Yes. One reviewer reported a same-day Saturday response to an ice dam leak, with work continuing into the night before a blizzard.
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Last updated 2026-08-26