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PAOLINO ROOFING

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 47 Google reviews · How we rank ›

4.9(47) 85 composite score See reviews on Google ✓ Google-verified
Flat & Commercial RoofingRoof Inspection & Insurance Claims
PAOLINO ROOFING
Services
Flat & Commercial Roofing, Roof Inspection & Insurance Claims
Reviews
47

What recent reviews say

Nearly all reviewers praise Rob Paolino and his crew for straightforward communication, responsive service, and tidy professional work. Multiple customers credit him for navigating insurance claims without fear-mongering, and consistently cite fair pricing and completed jobs. One 1-star review claims a $1k overcharge, but sits isolated against 46 other positive accounts spanning years.

Praised for
  • honest communication and transparency
  • responsive owner Rob and crew
  • clean professional workmanship
  • insurance-savvy and helpful
  • fair pricing
Watch-outs
  • one report of overcharge or scam claim
skilled-workmanshipresponsive-communicationclean-jobsitefair-pricingpunctualhonors-warrantylicensed-insuredinsurance-savvy
Best for: Homeowners and commercial property managers seeking insurance-claim support and transparent pricing.
Think twice if: One isolated 1-star complaint alleges a $1k overcharge; verify all quotes in writing.

Strengths

  • Owner Rob handles client and insurance interactions directly
  • one-day replacement turnarounds reported
  • straightforward pricing with no hidden costs

Worth knowing

  • Owner Rob Paolino handles project management and insurance coordination directly
  • Crew reported as fast and clean on multiple jobs
  • One-day roof replacements reported in reviews
  • Emergency repair service available

What reviews say by service

Roof Repair
Customers praise quick ice dam and wind damage repairs with fair pricing.
Roof Replacement & Installation
Multiple reviewers highlight one-day completions and professional quality without corners cut.
Roof Inspection & Insurance Claims
Consistently praised for guiding customers through insurance claims without pressure or fear-mongering.
24/7 Emergency Roofing
Emergency leak and damage work described as prompt and professional.
Gutters & Siding
One review mentions roof and siding work completed with excellent cleanup.
Metal Roofing
No specific mention in reviews.

How it compares

  • Rated 4.9 against a 4.74 average across the 229 flat & commercial roofing businesses listed here.
  • Has more Google reviews than 85% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 89
Review volume 73
Review recency 99
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
0
3
0
2
0
1
1

Common questions

Does Rob handle insurance claims?
Yes. Reviewers report Rob works directly with insurance companies, explaining the claim process without pressure, and coordinates the repair.
How fast can a roof replacement be done?
Multiple reviews mention one-day roof replacements, though timing depends on job scope and weather.
What areas do you serve?
The business states it serves Western Connecticut, including Waterbury, Middlebury, Litchfield County, and New Haven County areas.
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Last updated 2026-08-26