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A1 Home Improvement

Updated 2026-08-26 · 7,286 reviewed · 1,143 listed · Scored from 690 Google reviews · How we rank ›

4.9(690) 90 composite score See reviews on Google ✓ Google-verified Publishes prices
Metal RoofingRoof Inspection & Insurance ClaimsRoof RepairGutters & Siding
A1 Home Improvement
Services
Metal Roofing, Roof Inspection & Insurance Claims, Roof Repair
Reviews
690

What recent reviews say

Most customers report smooth projects with named project managers (Markeese Thompson, Michal, Michael) staying in close contact and crews executing work promptly and cleanly. One reviewer raised serious concerns about asbestos-containing siding debris scattered across their property after completion and received no response to their follow-up email, a significant gap in aftercare.

Staff including Joey C, George, and office team members (Melissa, Danielle, Jaymes, Anthony, Alina, Lisa, Zack, Tawana, Jeremy) are consistently praised by name. Services span roof replacement, siding installation, insurance claim negotiation, and storm damage repair. The single negative stands out sharply against 690 reviews.

Praised for
  • responsive project managers
  • skilled crew work
  • clean jobsites
  • insurance claim support
  • clear communication throughout
Watch-outs
  • poor response to safety concerns
  • asbestos debris left on property
responsive-communicationskilled-workmanshipclean-jobsitepunctualinsurance-savvy
Best for: Homeowners needing roof or siding work who value regular communication and insurance claim guidance.
Think twice if: Asbestos or hazardous material concerns exist; one reviewer reported no response to complaints about asbestos debris left on their property.

Strengths

  • Owens Corning Platinum Preferred Contractor
  • named project managers stay communicative throughout job
  • handles insurance negotiations
  • covers storm and hail damage

Worth knowing

  • Markeese Thompson frequently mentioned as project manager for responsiveness and organization
  • Michal identified as PM known for quick, clean work
  • Michael (PM) praised for detailed explanations
  • Owens Corning Platinum Preferred Contractor status claimed on website
  • Over 16 years operating claimed on website
  • Multiple office staff named (Melissa, Danielle, Jaymes, Anthony, Alina, Lisa, Zack, Tawana, Jeremy)

What reviews say by service

Roof Repair
Customers praise quick, professional repair work with no follow-up issues reported
Roof Replacement & Installation
High marks for attention to detail, clean jobsites, and timely completion
Gutters & Siding
Siding installation work well-executed but one customer reported asbestos-containing debris left unaddressed
Roof Inspection & Insurance Claims
Customers appreciate support through insurance negotiations and claim handling
24/7 Emergency Roofing
Storm and hail damage work mentioned positively; speed and responsiveness praised

How it compares

  • Rated 4.9 against a 4.76 average across the 415 gutters & siding businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

Our Rubric
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
671
4
5
3
1
2
2
1
11

Common questions

Do you handle insurance claims?
Yes. Reviews mention negotiations with insurance companies and support through the claims process.
Will you work around pets?
Yes. One customer noted the crew was helpful and considerate around their dogs.
What areas do you serve?
Berlin, Rocky Hill, Old Saybrook, and Litchfield, Hartford, New Haven, Fairfield, and Middlesex counties.

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Last updated 2026-08-26