When work gets completed, quality and pricing can be strong. However, most recent reviews detail systematic problems: no-shows lasting years, projects stalling for months, poor communication, and refusal to fix defects or return to finish jobs. Several reviewers pursued legal action after being ghosted with incomplete work and uncollected final payments.
Based on limited recent reviews, so treat this as low-confidence.
Most jobs run smoothly, with crews finishing on time and leaving sites clean. Owner Zed responds quickly to calls and quotes honestly. One significant 1-star case documented flooding after work and unresolved accountability, though this stands apart from 35 five-star experiences praising speed, pricing, and professionalism.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
All 12 reviews are five stars. Reviewers consistently praise the team for responsiveness, organization, and finishing work the same day or on schedule. Staff members Scott (project manager), Gavin, Caleb, Matt, Luis, and Rachel are named in reviews as professional, thorough, and respectful of customers' homes. Every review highlights clean work and attention to detail. One customer switched to Henderson after a DIY roof failure caused water damage. No complaints appear across the dataset.
Last updated 2026-08-26