54 low data
Casey Roofers of West Hartford
5.0(1)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Roof Repair
Premier Improvements Solar
Roof RepairRoof Replacement & Installation
- Services
- Roof Repair, Roof Replacement & Installation
- Reviews
- 81
What recent reviews say
Most reviewers describe smooth installations backed by a responsive team that handles city inspections and cleanup. Named staff like Adam, Brian, Taylor, and Chadwick appear across multiple five-star reviews for transparent process and quick problem-solving. Two complaints cite installation mistakes and slow compensation, with one customer waiting months for reimbursement despite the company's eventual resolve.
Praised for
- knowledgeable, patient sales process
- responsive, dedicated support team
- clean, professional installation
- quick issue resolution
- transparent pricing and communication
Watch-outs
- installation errors requiring rework
- delayed compensation for problems
- poor communication after contract signing
- installation delays
responsive-communicationskilled-workmanshipclean-jobsitepunctualfair-pricinglicensed-insured
Best for: homeowners seeking full-service solar with dedicated support through inspections and cleanup
Think twice if: installation errors have occurred in past; one customer experienced months-long delay securing compensation for missed production
Strengths
- named technicians consistently praised for professionalism
- handles city inspections and permitting end-to-end
- 25-year warranty on solar systems
- dedicated customer service reps assigned per project
Worth knowing
- Adam Cooke, Taylor, Brian, Chadwick, and Edrick named across reviews for sales, customer service, installation, and repairs
- Handles roof replacement alongside solar panel installation
- assigns dedicated project manager and technical lead per customer
- rapid response documented (15-minute repair, 10am next-day technician visit)
- customers report $0 Eversource bills and 75% energy bill reductions
What reviews say by service
- Roof Repair
- Two reviews mention roof work; one praised repairs after solar installation, another encountered drilling damage during initial install error
- Roof Replacement & Installation
- One review praises full roof replacement paired with solar array; another mentions roof replacement work during solar project
How it compares
- Rated 4.9 against a 4.71 average across the 646 roof repair businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we scored this
Our Rubric Star rating 90
Review volume 83
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
79
4
0
3
0
2
2
1
0
Common questions
- Do they handle permits and inspections?
- Yes. Reviews confirm they coordinate city and utility inspections, and one customer notes Premier handled "setting up inspections with the town and Eversource."
- What warranty do they offer?
- Their website states a 25-year full comprehensive warranty on solar systems.
- Will they clean up after installation?
- Multiple reviews confirm the installation team cleans the house and yard after completing the job.
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Alpha Roofing Company
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Connecticut Roofing Solutions
5.0(250)✓ Google-verified
For five years and across 250 reviews, this West Hartford company has delivered consistently strong results: homeowners call with a shingle off or a leak, and crew arrives the next day or same afternoon. Paul and Mark handle estimates without pushing contracts; Mark or Griffin stays onsite during larger jobs to answer questions and catch problems before they compound. Metal roofing sections get the extra care reviewers notice. Work spans residential replacements on asphalt and standing seam metal to ice dam repair and roof inspections for insurance. Staff clean up thoroughly, stick to timelines, and charge reasonably for the quality. Reviewers name Ryan, Paul, Griffin, and Mark as people they'd call again.
Roof RepairRoof Inspection & Insurance ClaimsRoof Replacement & Installation