Gunner Roofing
Strong crews and individual project managers (Zach, Joe, Jesse) earn consistent praise for on-time work, clean sites, and willingness to fix issues during the job. However, several customers report unresponsive management after completion, installation mistakes requiring correction, debris left behind, damaged landscaping, and significant leaks or performance problems emerging months later. Communication breakdowns worsen the experience when customers try to address warranty concerns. The company excels at sales promises and initial execution but struggles with follow-through accountability. Problems range from minor (broken gutter hangers, drip edge concerns) to major (roofs leaking at 18 months, mysteriously bulging sections, downspouts clogged with construction debris). Customers emphasize documenting everything in writing before signing and inspecting the work closely during installation.
